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Your First Day as a First Bank Client

August 7 will be your first day as a First Bank client. There are some important steps you should take on day one to make sure everything goes smoothly.

To Do Day One | First Time Login | Digital Banking Check List

To Do on Day One

Important things to remember and steps to take on your first day.

  • Your new First Bank debit card will automatically activate and you can begin using it as of 9 am. After that, you can change the temporary PIN on your debit card by using a First Bank ATM, visiting a First Bank branch or by calling First Bank at 1-866-792-4357.
  • Remember to update your information with trusted online merchants (e.g. Amazon, Apple, etc.). They will need your new debit card number, expiration date and 3-digit security code for direct billing to your new First Bank debit card.
  • Although your Carolina Bank routing number will continue to work, for better speed and service for your direct deposits, change to First Bank’s new routing number: 053104568.
  • If you have received First Bank checks in the past month, you can begin using them. Your Carolina Bank checks will continued to be honored.
  • Loan and deposit account information, schedule of fees, terms and conditions, as well as additional disclosures can be found in your First Bank Disclosure Guide.
  • Modify your Quicken or QuickBooks settings to ensure the smooth transition of your data.
  • Complete the digital banking steps below.

Digital Banking First Time Login

Follow these first time login instructions to start your experience off right.

  • Use your current Carolina Bank online ID and the temporary password provided to you via the First Bank Digital Banking Instructions email. The email will have arrived in your inbox the week of July 31.
  • Your first login will present you with an opportunity to update your online profile. Please provide your current contact information.
  • You will be required to change your password. Your First Bank digital banking password will require between 5–15 characters, at least one lowercase letter, one number and one special character (!, $, &, etc.).
  • Your next login to First Bank digital banking will ask you to authenticate your computer or device to ensure your online banking experience is secure. Follow the instructions for receiving and inputting your secure access code and register your device. You will be required to use this process for each device you use to access First Bank digital banking. First Bank strongly recommends that you only register your personal devices, not shared or public computers.

Digital Banking Tools Check List

Once you are logged into First Bank digital banking, follow this handy guide to set up our tools to fit your banking needs.

  • Do a quick double‑check to confirm your previous internal transfers are properly set up.
  • Use our convenient micro‑deposit feature to set up your external transfers (under Services in the menu).
  • Make sure account information and addresses of your online bill payees are accurate.
  • Verify that your scheduled and recurring bill payments are set for the proper date and amount.
  • Take a moment to set up your eBills.
  • Sign up or re‑enroll to get free and convenient eStatements sent straight to your inbox.
  • Download our full‑featured mobile app and enroll in mobile check deposit.
  • Get enhanced security by enabling Fingerprint ID on your mobile device, if available.
  • Enable alerts and text banking to receive timely updates and notifications.

Introducing the One Rewards Program

Enroll to earn points on daily or monthly purchases with your First Bank debit or credit card. You also have the option to pool points between cards. Redeem points for travel, gift cards, local items and more.

Choose how you want to be rewarded.
Start earning rewards points with every purchase made using your First Bank debit card. Just one card gives you the ability to redeem what you want, when you want it and how you want it.
Register Now »

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