Our old platform is phasing out as new technology will make it a poor experience and less secure for customers. We cannot revert customers to our old system.
Currently, you cannot view eStatements using our Tablet app. The ideal experience for viewing and printing your statements is on a desktop or laptop computer.
For internal transfers (including payment to internal loan), the cut-off time is 8 PM. For external transfers, the cut-off time is 5 PM.
Yes, there is a nominal fee of $1.50 per outbound external transfer.
Yes, you may transfer up to $5,000 per transaction or $25,000 per month.
You can view the online and mobile banking agreement here.
You must first be enrolled in online banking to start using mobile banking. You will receive a user ID and password through this enrollment that you will use to login on our smartphone app as well. Enrollment is easy. Visit LocalFirstBank.com/Enroll to start the process.
First, enable touch authentication on your mobile device (Touch ID on Apple devices and Fingerprint Login on Android devices). Once enabled, you can setup this feature by opening our app, tapping Touch ID or Fingerprint below the Log In button, and then following the prompts.
No. We currently do not support these devices.
Depositing a check on your phone or tablet is just as secure as handing it to your local teller. Check images are not stored on your device and encryption masks your sensitive information. Like all approved funds deposited into your First Bank account, deposits are insured up to the applicable FDIC limit and our security process monitors incoming checks to ensure no fraud is taking place and our customers are protected.
First Bank does not charge a fee to use Mobile Check Deposit. Your mobile carrier’s standard data usage rates apply.
Absolutely! Just like your smartphone, we have an app for your tablet that lets you snap pictures of your checks and deposit them.
Two things will happen when you deposit a check successfully. First, you will see a screen pop up that says Deposit Successful after you submit the check in our app. Next, you will receive a confirmation email that the mobile check deposit was received.
Like the “Deposit Successful” email confirmation, you will receive a second email confirming the check was Approved or Denied. Customers can expect this email by the end of the day of deposit (if a business day).
Deposit as many checks as you like! There are no limits for the number of deposits you can make per day. However you cannot exceed the per item or monthly deposit amount limits listed below.
Funds deposited using Mobile Check Deposit will generally be made available next business days after the day of deposit. However, availability of funds deposited may be delayed for a longer period under certain circumstances. Deposits received and accepted by 6:00 p.m. ET on a business day we are open are considered to be received that day. Deposits received after 6:00 p.m. ET will be received on the next business day.
Deposits are subject to verification and will not be available for immediate withdrawal. Deposits made using Mobile Check Deposit are not subject to the funds availability requirements of Regulation CC.
The following check types can be submitted using Mobile Check Deposit:
The following check types should not be submitted using Mobile Check Deposit:
The back of each check should include:
Securely store the check for 30 days after transmission to us. In the event of deposit dispute, we may require presentation of the original check(s) within 2 business days. After 30 days, please mark the check as “VOID” and shred the check and dispose of the check accordingly.
Please make sure your operating system and browser meet the Bill Pay System Requirements.
First, make sure your browser is up to date and meets the Bill Pay System Requirements. If you’re still having problems, follow the steps below.