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Digital Banking Help Center


Key Features

Getting Started with Digital Banking 

Getting started with Digital Banking has never been easier. Enroll here.

Transferring Funds 

  1. Log into Digital Banking.
  2. In the main menu, click Funds Transfer.
  3. On the Funds Transfer page, select the accounts you want to transfer From and To.
  4. Type in the amount you wish to send and select the transfer date. Add a memo if needed.
  5. Finally, click the Transfer Funds” button.

Enrolling in eStatements 

  1. Log into Digital Banking.
  2. In the main menu, click eStatements and then eStatement Sign-Up.
  3. Follow the steps to enroll and accept the Terms and Conditions.
  4. For more information, see the eStatements page.

Finding a Branch or ATM 

  1. Log into Digital Banking.
  2. In the main menu, click Branches. This will open a new page with the Branch Locator.
  3. You can also access the Branch Locator here.
Digital Banking System RequirementsBill Pay System RequirementsDigital Banking FAQs

Advanced Features

Using Mobile Check Deposit 

    1. Once you’re enrolled in Digital Banking, make sure you download the First Bank mobile app.
    2. To use Mobile Check Deposit, open the mobile app and sign in.
    3. Tap the Menu button in the upper left corner, tap Mobile Deposit, and then tap Mobile Deposit Enrollment.
    4. Accept the Terms and Conditions and restart your app.
    5. After restarting the app, tap the Deposit Check option under Mobile Deposit to start your deposit.
    6. At the next screen, select the account to which you’d like the funds deposited, enter the check number and the dollar amount. Then tap Capture Image.
    7. Once your phone’s camera is activated, you will need to take a photo of the front and back of the check. Be sure you have endorsed the check as you normally would for deposit. Your screen will show you which side to capture, and the helpful brackets provide size guidelines.
    8. After you have taken photos of the front and back of the check, you will be asked to confirm the images. If everything looks good, tap Submit Deposit to finish the transaction.
    9. For more information, visit the Mobile Check Deposit page.

Paying Bills 

  1. To get started with First Bank Bill Pay, log into Digital Banking.
  2. In the main menu, click Bill Pay to begin the Retail enrollment process.
  3. Accept the Retail bill pay terms and conditions that are presented.
  4. Next, select a primary funding account and click Enroll in Bill Pay.
  5. You will then receive an enrollment success message. Click Continue to Bill Pay.
  6. Finally, you will receive a welcome email for Bill Pay.
  7. For more information, visit the Bill Pay page.

Paying Bills for Business 

  1. To get started with Business Bill Pay, the Business Bill Pay Admin must log into Digital Banking and click the Bill Pay to generate the Business Bill Pay enrollment.
  2. Choose a primary funding account, accept the terms, and click Submit.
  3. You should receive a Business Bill Pay welcome email.
  4. You can then begin navigating and using the bill pay interface.
  5. Enter the Business Bill Pay interface and you will automatically be assigned administrator rights to the primary funding account with the default bill pay limits.
  6. For more information, visit the Business Bill Pay page.

Security Features

Setting up Alerts 

  1. Log into Digital Banking.
  2. In the main menu, click Services and then click Alerts in the drop-down menu.
  3. On the Alerts page, click the New Alert button in the top-right corner.
  4. Select the type of alert you would like to set up. Options include Date Alert, Account Alert, History Alert, and Transaction Alert.
  5. Once you select your alert, you will be taken to the New Alert page where you will set up the transaction parameters.
  6. For example, if you select a Transaction Alert, you will need to select the transaction type, status, delivery method, and frequency.
  7. For more information, see the Alerts page.

Updating Your Secure Delivery Contact Information 

  1. Log into Digital Banking.
  2. In the main menu, click Settings and then Security Preferences.
  3. On the Security Preferences page click Secure Delivery.
  4. Next, verify that the Text or Phone contact information is up-to-date.
  5. Add a new number by clicking either New Phone Number or New Text Number, keying the number, then clicking Save.
  6. If you need to edit an existing number, click Edit, key the number, then click Save.
  7. You can delete old numbers by clicking Delete beside of that number.

Keep Your Email Address Up-To-Date 

  1. Log into Digital Banking.
  2. In the main menu, click Settings and then Online Profile.
  3. On the Profile page verify that your email address is up-to-date.
  4. If your email address has changed, key the new email address in the field at the top of the page, then click Save.

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