Customer Service Center
Telephone: 1-866-792-4357
Hours: Mon – Fri, 8 am to 6 pm
- General account inquiries about your checking, savings, loans, and CD accounts
- Personal and business online banking and bill payment questions
- Help with online account openings
- Bank debit card questions
- Questions regarding Mobile Deposits
Email: CustomerService@LocalFirstBank.com (Please do not send account information. Responses may take up to 48 hours.)
24-Hour Telephone Banking
Telephone: 1-888-518-4636
- General account inquiries about your checking, savings, loans and CD accounts
Business Support
Telephone: 1-866-435-7208
Hours: Mon – Fri, 8 am to 6 pm
- Business customers only
- Assistance with:
- ACH file submissions
- Domestic and international Wire submissions
- Online banking setup, access or changes for business users
- Desktop Remote Deposit Capture
- Positive Pay
- Business Bill Pay
Email: BusinessSupport@LocalFirstBank.com (Please do not send account information. Responses may take up to 48 hours.)
Bankcard Services
Telephone: 1-866-256-2273
Fax: 910-572-9785
- General inquiries about your debit or credit card
- Activate your First Bank debit or credit card
- Make payments
One Rewards Program
Rewards Customer Service: 1-866-244-8861
- General inquiries about your debit or credit card reward points
- Make a redemption using your reward points
Lost or Stolen Debit Cards:
Telephone: 1-800-500-1044 (24-hours)
Lost or Stolen Credit Cards:
Telephone: 1-866-563-1335 (24-hours)
Mail payments to:
P.O. Box 925
Troy, NC 27371
Insurance Services
Telephone: 1-866-399-6222
- Free consultation and insurance quote
Loan Operations
Mail payments to:
P.O. Box 926
Troy, NC 27371
Mortgage Loans
Routing Number
053104568