Skip to main content
_FB_2018-Icons-finalized-cleaned-up_new_FB_2018-Icons-finalized-cleaned-up_newGroup 9
Back
Scroll to top

Contact Us


Customer Service Center

Telephone: 1-866-792-4357
Hours: Mon – Fri, 7 am to 11 pm
Sat, Sun, & Most Holidays, 9am – 4pm
(Christmas Eve: 7 am – 6 pm, Closed Christmas Day)

  • General account inquiries about your checking, savings, loans, and CD accounts
  • Personal online banking questions
  • Bank debit card questions
  • Questions regarding Mobile Deposits

Email: CustomerService@LocalFirstBank.com (Please do not send account information. Responses may take up to 48 hours.)


24-Hour Telephone Banking

Telephone: 1-888-518-4636

  • General account inquiries about your checking, savings, loans and CD accounts

Business Support

Telephone: 1-866-435-7208
Hours: Mon – Fri, 8 am to 6 pm

Business customers only

Assistance with:

  • ACH file submissions
  • Domestic and international Wire submissions
  • Online banking setup, access or changes for business users
  • Desktop Remote Deposit Capture
  • Positive Pay

Email: BusinessSupport@LocalFirstBank.com (Please do not send account information. Responses may take up to 48 hours.)


Bill Pay Support

Telephone: 1-855-874-7564 or 1-866-792-4357, options 2-1-2
Hours: Mon – Fri, 7:30 am to 2 am

Assistance with:

  • General inquiries about Bill Pay
  • Functionality within the Bill Pay website

Routing Number

053104568

Bankcard Services

Telephone: 1-866-256-2273
Fax: 910-572-9785

  • General inquiries about your debit or credit card
  • Activate your First Bank debit or credit card

Lost or Stolen Debit Cards:

Telephone: 1-800-500-1044 (24-hours)

Lost or Stolen Credit Cards:

Telephone: 1-866-563-1335 (24-hours)

Mail payments to:
PO Box 70222
Philadelphia, PA 19176-0242


One Rewards Program

Rewards Customer Service: 1-866-244-8861

  • General inquiries about your debit or credit card reward points
  • Make a redemption using your reward points

Insurance Services

Telephone: 1-910-692-5754

Email: FBISInfo@localfirstbank.com

  • Free consultation and insurance quote

Loan Operations

Mail payments to:
P.O. Box 10209
Greensboro, NC 27404-0209


Mortgage Loans

Trending Topics

Block Out Stress with a Worry-Free Savings Account at First Bank in Sanford, NC

According to research from the American Psychological Association, money is the second-leading cause of stress falling closely behind job pressure. At First Bank, we strive to eliminate money-related stress by offering a...

Realize Your Dream with a Competitive New Business Loan – Asheville, NC

First Bank is the lender of choice for many borrowers in Asheville, North Carolina. A new business loan can allow you to pay for startup costs such as equipment, supplies, vehicles or inventory. Businesses Loans and Credit...

Find New Business Loans Near Me

First Bank offers a generous and versatile array of options to find new business loans near you. We were recently named one of the best banks in North Carolina by Forbes.com, so you can expect professional and personal...

What Is the Best Savings Account for Kids

The success of child savings accounts has been well documented. We can probably all agree that a savings account for kids is a good decision, but what is the best savings account for kids? First Bank offers a savings...

Personal Loan Application – Apply for a Personal Loan

When you need to apply for a personal loan, the application process shouldn’t be complicated. Avoid confusing and complicated personal loan applications at First Bank. Our application process is easy and simple. We have...

High-Interest Savings Accounts in South Carolina

Why should I settle for a regular savings account when I can take advantage of a high-interest savings account? If I’m going to store my money away, I may as well get the highest interest on it that I can. While the above...

Need Help Financing a Wedding in North Carolina?

If you need help financing a wedding in North Carolina, just seek out one of 100+ First Bank locations scattered from Asheville to Kill Devil Hills. We offer a variety of loans that can help you finance the wedding of your...

Checking Account Offers – Asheville, NC

If you live in Asheville and want to open a checking account, visit your local First Bank. We offer checking accounts for individuals and business owners looking to open an account with a bank that values what they need....

Banks With Stress-Free Checking Accounts

By switching to a bank with stress-free checking accounts, you can worry less about your finances. At First Bank, we offer stress-free checking accounts to make your personal banking experience as easy as possible. Types...

Get a Hassle-Free Checking Account with First Bank

Figuring out where to get a hassle-free checking account doesn’t have to be hard. First Bank offers five different types of hassle-free checking accounts that don’t have monthly maintenance fees as long as minimum...