Skip to main content
_FB_2018-Icons-finalized-cleaned-up_new_FB_2018-Icons-finalized-cleaned-up_newGroup 9
Back
Scroll to top

Contact Us


Customer Service Center

Telephone: 1-866-792-4357
Hours: Mon – Fri, 7 am to 11 pm
Sat, Sun, & Most Holidays, 9am – 4pm
(Christmas Eve: 7 am – 6 pm, Closed Christmas Day)

  • General account inquiries about your checking, savings, loans, and CD accounts
  • Personal online banking questions
  • Bank debit card questions
  • Questions regarding Mobile Deposits

Email: CustomerService@LocalFirstBank.com (Please do not send account information. Responses may take up to 48 hours.)


24-Hour Telephone Banking

Telephone: 1-888-518-4636

  • General account inquiries about your checking, savings, loans and CD accounts

Business Support

Telephone: 1-866-435-7208
Hours: Mon – Fri, 8 am to 6 pm

Business customers only

Assistance with:

  • ACH file submissions
  • Domestic and international Wire submissions
  • Online banking setup, access or changes for business users
  • Desktop Remote Deposit Capture
  • Positive Pay

Email: BusinessSupport@LocalFirstBank.com (Please do not send account information. Responses may take up to 48 hours.)


Bill Pay Support

Telephone: 1-855-874-7564 or 1-866-792-4357, options 2-1-2
Hours: Mon – Fri, 7:30 am to 2 am

Assistance with:

  • General inquiries about Bill Pay
  • Functionality within the Bill Pay website

Routing Number

053104568

Bankcard Services

Telephone: 1-866-256-2273
Fax: 910-572-9785

  • General inquiries about your debit or credit card
  • Activate your First Bank debit or credit card

Lost or Stolen Debit Cards:

Telephone: 1-800-500-1044 (24-hours)

Lost or Stolen Credit Cards:

Telephone: 1-866-563-1335 (24-hours)

Mail payments to:
PO Box 70222
Philadelphia, PA 19176


One Rewards Program

Rewards Customer Service: 1-866-244-8861

  • General inquiries about your debit or credit card reward points
  • Make a redemption using your reward points

Insurance Services

Telephone: 1-866-399-6222

  • Free consultation and insurance quote

Loan Operations

Mail payments to:
P.O. Box 10209
Greensboro, NC 27404


Mortgage Loans

Trending Topics

Learn How Much You Should Be Saving Each Year

Wondering how much you should be saving each year? Many specialists believe in the 50/20/30 budget: 50% is spent on necessary expenses (e.g. credit card bills, rent), 20% of your income is put into savings, and 30% is left...

What Are 15 Year Mortgage Rates?

What are 15-year mortgage rates? It seems like a long time doesn’t it? But when you really think about it, 15 years is nothing. Think of all the things you’ve done, the places you’ve been and the people you’ve met in the...

Hassle Free Checking Account Near Me

At First Bank, we don’t believe in charging unnecessary fees and diminishing your hard earned cash. That’s why we offer five options for hassle-free checking accounts provided you meet some basic monthly requirements....

Online Money Hacks – First Bank

If you are active on social media, you’ve probably tried a “life hack” at some point. Life hacks are little things you can do to make your life easier. For example, tying a small piece of bright colored fabric to your...

Best Bank to Open a Checking Account

Are you looking to open a checking account but are having trouble finding the right bank? You shouldn’t have to settle for a bank that doesn’t meet all of your needs. First Bank focuses on the needs of all of our...

Home Mortgage Calculator from First Bank

A home mortgage calculator can help you determine your monthly mortgage payments. This will help you financially prepare for that future purchase, whether you are a first-time homebuyer or seeking a vacation home. You can...

Best Checking Accounts – North Carolina

First Bank strives to provide our customers with the best checking accounts in North Carolina. That is why each of our checking accounts comes with unique benefits such as free online and mobile banking and free online...

First Bank: Financing Loans for Businesses

Choosing a bank to finance the right loan for your business is a critical decision. There are loans that cater to the established business looking to expand, and there are loans for the entrepreneur just getting started....

Apply for a Personal Loan in Lillington, NC

If you’re looking to apply for a personal loan* in Lillington, NC, stop by the First Bank on South Main Street for competitive loan rates and flexible terms. Our banking experts will help you customize your personal loan...

Block Out Stress with a Worry-Free Savings Account at First Bank in Sanford, NC

According to research from the American Psychological Association, money is the second-leading cause of stress falling closely behind job pressure. At First Bank, we strive to eliminate money-related stress by offering a...