Skip to main content
_FB_2018-Icons-finalized-cleaned-up_new_FB_2018-Icons-finalized-cleaned-up_newGroup 9
Back
Scroll to top

Alerts & Text Banking

It’s your money. Protect it.
Phone with First Bank app alerts screen, laptop on tabletop

Protect your accounts with free, timely alerts.1

With First Bank Alerts, you set the alert parameters and how you want to be notified—push notifications, email, text message, secure message, or phone call.

Types of alerts include:

  • Your checking, savings or credit line balance is above or below an amount you specify
  • A withdrawal, deposit or check posts to your account
  • Your online statement is ready for viewing
  • A change has been made to your account information or settings within digital banking
  • A transfer has processed successfully or has failed to process
  • An e-bill is ready to review
  • A bill payment has been sent
  • A bill’s due date is approaching
  • Your credit card payment is due
  • A labeled transaction has gone through (e.g. Amazon.com)
  • Day of reminders for birthdays, anniversaries, and more

To get started with alerts, log in to online banking or open the mobile app, and choose Alerts in the Services section of the menu.


Check your accounts instantly.

Text banking allows you to receive information via text message about your accounts including available balance, recent transactions and transferred funds.2

Text Commands

Text Command Command Format Description
BAL BAL <account name>
For example, to receive your available balance information about your account nicknamed “Mine”, send this text:
BAL MINE
Sends your current Available Balance.
HST HST <account name>
To receive a list of the last 10 transactions of your account nicknamed “1234”, send this text:
HIST 1234
Sends the last 10 transactions.
XFER XFER <from account name> <to account name> <amount to transfer>
To transfer $25 from your savings account nicknamed “SAV” to your checking account nicknamed “Mine”, send this text:
XFER SAV MINE 25
Allows you to transfer funds between Text enabled accounts.
LIST LIST Sends list of all available Text Banking Commands.
HELP HELP Sends link for Text Banking help.
STOP STOP Unsubscribes your account from Text Banking.

Want to enroll?

Log in to your First Bank Digital Banking account and go to Services > Text Enrollment and follow the instructions to enable Text Banking. Once enabled you can begin texting the commands below to 226563. Or, call us at 866-792-4357 or email us at CustomerService@LocalFirstBank.com.

FAQs
AT&T, Verizon, T-Mobile, Sprint, ACG (C-Spire, Carolina West, Ntelos, Cellcom), U.S. Cellular, Google Voice, and Interop.
While First Bank does not charge for mobile or text banking, check with your mobile service provider for text or web access fees.

To opt out of First Bank Text Banking, reply STOP to 226563. An unsubscribe message will be sent to your number confirming the cancellation, but no more messages will be sent.

For support or information about First Bank Text Banking, reply HELP to 226563. Or, call us at 866-792-4357 or email us at CustomerService@LocalFirstBank.com.


  1. While First Bank does not charge for Alerts, check with your mobile service provider for web access or text messaging fees.
  2. First Bank’s top priority is the privacy of our users. See above for a complete copy of our Privacy Policy. In addition:
    • First Bank Text Banking will never, under any circumstances, sell or distribute your cell phone number to third parties or First Bank Text Banking clients for whom you have not approved.
    • First Bank Text Banking will never directly market to you any services for which you have not opted in, either by cell phone, text message or email.
    • First Bank Text Banking will never distribute any personal information about you, including your phone number, name, billing information or any other piece of identifying information.

Trending Topics

Your Community Bank – Pinehurst, NC

Part of being your community bank in Pinehurst means offering a variety of services that meet the needs of individual community members. Whether it is assisting an individual with opening a checking account, or helping...

Highest Yield Savings Account – Asheboro, NC

For customers who do not need immediate access to their funds, a Certificate of Deposit, or CD, is one of the highest yield savings accounts offered at First Bank in Asheboro, NC. The Wall Street Journal defines CDs as...

Realize Your Dream with a Competitive New Business Loan – Asheville, NC

First Bank is the lender of choice for many borrowers in Asheville, North Carolina. A new business loan can allow you to pay for startup costs such as equipment, supplies, vehicles or inventory. Businesses Loans and Credit...

Banks Near Me

When you are trying to find banks near you, there are many options. With so many choices, it can be hard to be sure you’re choosing the right bank for you. At First Bank, we care about the needs of our customers. That is...

How Much Should a 40-Year-Old Have Saved for Retirement?

Are you 40 years old and concerned about your savings? Just how much should you have saved for your retirement by now? There’s no precise answer to give you, but there are some savings recommendations based on income. If...

Compare Savings Accounts – Pinehurst, NC

To find just the right savings account, you must ask yourself what you need. First Bank makes it easy to compare savings accounts in Pinehurst, North Carolina, and has a suitable option for every individual requirement....

30-Year Mortgage Rate Forecast Tips

A great way to lock in the best mortgage interest rate is to shop around. By learning how to read a 30-year mortgage rate forecast, homeowners can pinpoint an ideal loan. Here are some useful tips for understanding...

Five Reasons to Refinance Your Mortgage

Banking professionals suggest mortgage refinancing when homeowners want to replace their current loan with a new one, often to reduce monthly payments or lower interest rates. With a mortgage refinance, your current loan...

College Savings Account in Wilmington, NC

Whether you’re a parent looking to put away money for your child’s university tuition or a high school student trying to save some spending money for college, a savings account with First Bank in Wilmington, NC, can help...

What Do I Need to Open a Checking Account?

What do you need to open a checking account? It can vary a little from bank to bank but there are typically some fundamental necessities needed to open a checking account. First Bank has five levels of checking accounts,...