Skip to main content
_FB_2018-Icons-finalized-cleaned-up_new_FB_2018-Icons-finalized-cleaned-up_newGroup 9
Find Your Local Branch
Back
Scroll to top

Updates coming to your business credit card in May 2024

A commercial card reader with a card inserted

You’re getting a new credit card and a wealth of new functionality.

In order to bring you the most secure and robust credit card management experience, First Bank is upgrading our credit card service provider. As a result, all credit card holders were issued new credit card numbers and mailed new credit cards.

Here’s what you need to know:

  1. You should have received a new credit card in the mail the first week of May. Contact your local First Bank branch if you have not received your new card.
  2. Continue using your current credit card until May 20, 2024.
  3. On May 20, activate and start using your new credit card.
  4. EZCardView will be replaced with SpendTrack credit card management tools.
Have a question about these updates?
Call 866-792-4357 or visit your local branch for more information.
Contact Us
A business owner leaning on the door frame of the store they own smiling at the camera

Introducing SpendTrack

Your new credit card is powered by SpendTrack. Soon you’ll be able to issue credit cards to your employees and fully manage your credit card program through a mobile app or online. You’ll have information at your fingertips that helps you clearly understand the performance of your program and where funds are being spent so you can optimize your operations.

You and your employees are going to love these SpendTrack features.
  • Quicker expense filing and approvals through customizable workflows
  • Statement access and payments
  • Comprehensive analytics that provide complete program visibility into spend trends, merchant spend and credit line use
  • Spend breakdowns by self-defined department or payment group
  • Real-time card controls (lock/unlock, spend limits, merchant restrictions, etc.)
  • Spending control with financial and audit documentation tools
  • Reduced overhead with cardholder self-service tools
  • Self-service platform for cardholders
  • Streamlined request process for increasing spend limits and merchant types
  • Reporting lost or stolen cards
  • Statement access and payments
  • Insight into spend trends
  • Faster expense filing
woman on laptop

We’ll keep you in the loop.

We’ll be mailing and e-mailing you information about your business credit card and about these exciting updates. Please be sure to check in with your local branch to make sure your contact information is up to date, or if it’s more convenient, you can sign into online banking to securely ask a question or update your details.

Here’s what to expect:

  • Early May 
    • New credit cards will be issued to all business credit card holders. Every credit card will have a new card number, expiration date, and CVV code.
  • May 20  
    • Activate and start using your new card.
    • The EZCardView option in your online banking sidebar will be replaced with SpendTrack.
    • Avoid missing recurring transactions – Update your recurring transactions currently being paid with your current credit card with your new credit card number.
  • Week of May 20
    • Update your First Bank mobile app when prompted
    • If your company’s credit card admin has granted you access to SpendTrack, you’ll be prompted to download the SpendTrack mobile app on your smartphone. You will automatically receive SpendTrack access in your online banking account once invited by your admin.
Frequently Asked Questions
SpendTrack will replace EZCardView on May 20. SpendTrack is a separate application that will be linked to your current First Bank online banking profile and mobile app. Once you open SpendTrack through your First Bank online banking profile, you’ll be able to easily issue and manage your business cards, analyze spending, and approve expenses.
SpendTrack’s superior user experience supports all roles within business through its easy-to-use, integrated capabilities. • Promote higher employee engagement with user-friendly expense tools. • Enable quicker expense approvals via organized workflows. • Drive better business decisions with insights into spend trends, merchant spend, and credit line usage. • Control spend with tools for financial controls and audit documentation. • Reduce overhead with cardholder self-service tools. For a full list of benefits to administrators and employees, visit localfirstbank.com/spendtrack
In order to bring you the most secure and robust credit card management experience, First Bank is upgrading our credit card service provider. As a result, all credit card holders are receiving new credit cards and new credit card numbers. While we understand this may be a hassle to update your number in places where you have recurring transactions, we are confident that the additional SpendTrack functionality and integration within your First Bank mobile app will make up for it.
Continue using it until May 20, 2024. Once you activate your new card on May 20, please destroy and dispose of your old card. Helpful hint: Your new card will have your name and card number on the back, whereas your current card has your name and card number on the front.
Activate and start using your new card on May 20, 2024. You can do this through your First Bank mobile app or by calling 866-256-2273.
Your new card will have a new credit card number, expiration date, and CVV code. You will no longer use the EZCardView platform to manage your card. You will manage your credit card via SpendTrack which will be available in your First Bank online banking dashboard on May 20.
You new credit card will have your name, card number, expiration date and CVV code on the back of the card. Your old card has that information on the front.
On May 20, contact any merchants you have recurring transactions set up with and update your credit card number.
Has your contact information changed?
Ensure you don’t miss any important updates. Call 866-792-4357 or visit your local branch to inform us of any changes to your contact information.
Contact Us

Featured Articles

Loans in Salisbury, NC

Whether you’re planning a home improvement project or buying a used car, taking out a personal bank loan can be beneficial to help you finance your big purchase. The First Bank Salisbury, North Carolina location is...

High-Interest Savings Accounts in South Carolina

Why should I settle for a regular savings account when I can take advantage of a high-interest savings account? If I’m going to store my money away, I may as well get the highest interest on it that I can. While the above...

How Much Should I Have in Savings at Age 35?

How much money should you have in your savings account at the age of 35? It largely depends on when you started saving, your income and lifestyle, and whether you carry consumer debt. Savings for Adults in Their...

Commercial Mortgage – Asheville, NC

If you are thinking about opening a business in Asheville, NC, consider a commercial mortgage with First Bank. Commercial mortgages can be used to develop or purchase land or buildings that are intended for commercial use....

Compare Savings Accounts – Pinehurst, NC

To find just the right savings account, you must ask yourself what you need. First Bank makes it easy to compare savings accounts in Pinehurst, North Carolina, and has a suitable option for every individual requirement....

Commercial Loan Payment Calculator

Are you interested in obtaining a commercial mortgage? A commercial loan calculator* can help determine your monthly payments. This is important because purchasing a location for your business is significant and requires a...

Find the Best Banks in Charlotte, N.C. | First Bank

The best banks in Charlotte, NC, provide you with convenient ATMs and many helpful banking options. Whether you live in or around the Queen City, you always have access to First Bank.* We provide the convenience and...

Apply for a Personal Loan in South Carolina | First Bank

If you’re looking for a personal loan in South Carolina, stop by your local First Bank. We offer highly competitive rates and flexible terms, allowing you to customize your loan based on your financial needs. Visit your...

Best Bank for Checking Account – South Carolina

With options like First Bank, you shouldn’t have to feel uncertain about whether or not you’re making the right choices with your hard earned cash. Make the switch to First Bank and you’ll see why we are the best bank for...

High Interest Checking Accounts In Florence, SC

If you are looking for a high-interest checking account in Florence, South Carolina, look no further than your local First Bank. Our high-interest checking accounts provide you with a safe and convenient way to store your...