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Canceling SpendTrack Payments Demo
Stop a payment before it is processed.
Step 1:
Log in to online banking.
When you enrolled in First Bank digital banking, you created a Login ID and Password. Enter that information in the corresponding screens and then click the “Log In” button. Next, you will be asked to enter your password, then click “Continue.”
Step 2:
Navigate to SpendTrack.
To access SpendTrack, click on “Credit Cards and Rewards” and then select “SpendTrack.”
Step 3:
Log in to SpendTrack.
Log in to SpendTrack with your email address and password. Click “Log in.”
Step 4:
Navigate to cardholders.
From the menu on the left, click “Cardholders.”
Step 5:
View transactions.
Click on the three horizontal dots next to the cardholder’s name. From the dropdown menu, click on “View transactions.”
Step 6:
Initiate cancellation.
Any pending payments will be listed at the top. Past payments are listed below that with their date and amount.
Pending payments can be cancelled by clicking on the three horizontal dots and selecting “Cancel payment.” Click “Yes, turn off” to confirm you want to cancel the payment.
