Skip to main content
_FB_2018-Icons-finalized-cleaned-up_new_FB_2018-Icons-finalized-cleaned-up_newGroup 9
Scroll to top

Is Mobile Banking Safe?

Americans love their smart phones.

The reasons for their adoration are seemingly endless. They Facebook. They text. They Google. They listen to music and watch movies. They take photos and video. They GPS their way to new destinations.

And increasingly, they bank.

First Bank has offered customers a mobile banking app since 2008, and in the recent years added increasingly popular features such as mobile check deposit, a P2P services, and financial management and budgeting tools.

Unlike larger regional and national banks, who are constantly adding “shiny” new app features in an effort to draw new customers, smaller community banks like First Bank wait until the technology is more proven. It doesn’t take much longer, but our goal is to maintain a top level of security and a good customer experience.

Consumers who are new to mobile banking might not realize that banking through an app is more secure than through a web browser, says Cary Whaley, vice president of payments and technology policy at the Washington-based Independent Community Bankers of America.

The vast majority of fraud involves credit/debit cards and checks, rather than from mobile apps, Whaley said. With a mobile app, the bank knows with whom it’s dealing. The app typically cannot be accessed without a password or challenge question, and now, with biometrics such as a fingerprint and FaceID.

“That’s pretty powerful security,” Whaley said. “We would call that 2-factor authentication.”

Ready to get started with mobile banking? Download the app today.

Trending Topics

What to Know About Joint Checking Accounts

Some of the biggest causes of stress in a relationship stem from finances. If you’re considering opening a joint checking account, there are some things you should know. Here are some common questions surrounding this type...

Compare Checking Accounts at North Carolina Banks

You’re likely already aware of the importance of performing a checking account comparison before making a final decision. It can be difficult to navigate the many options and select the account that offers the most...

Small Business Loan Rates – Wilmington, NC

If you are thinking about starting a small business in Wilmington, NC, you have probably researched small business loan rates in the area. The charming historic riverfront, beautiful local beaches, and thriving business...

Small Personal Loans – Jacksonville, NC

Finding small personal loans in Jacksonville, NC, can be beneficial when you need a little extra money. Whether it’s for a planned or unexpected expense, a personal loan can help you cover the cost. Find a Small Personal...

Best Bank for Checking Account – Jacksonville, NC

If you’re looking for the best bank for checking accounts in Jacksonville, NC, it might look a lot like the First Bank’s located on New Bridge Street and Western Blvd. Behind the diversity, convenience and flexibility of...

Mortgage Basics 101

Understanding mortgages can be difficult, which is why we’ve put together some information to guide you through the mortgage basics. You don’t need an advanced degree in economics to understand the financing of your home....

Banks That Offer Personal Loans

There are hundreds of banks that offer personal loans, but sometimes choosing a bank that is the right fit you can be difficult. That’s where First Bank comes in. At First Bank, we want to make finding a personal loan as...

Highest Yield Savings Account

A high yield savings account is a great way to grow your money over the long term. First Bank has several options for those searching for the highest yield savings account available to them. Read on to learn more about the...

Get Stress-Free Banking in NC with a Savings Account at First Bank

We can likely agree that complicated savings accounts aren’t fun to deal with. Hidden costs and technicalities can cause unwanted anxiety and stress. That’s why First Bank has a number of stress-free savings accounts in...

Open a Triangle Business Checking Account

If you live in Raleigh, Durham, or other part of the North Carolina Triangle, you’ve seen the area’s growth firsthand. The Triangle Business Journal reported in 2018 that Raleigh and Durham’s Gross Metropolitan Product...