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Branch Spotlight: Community Banking in Moore County
The community bank of choice in Moore County
First Bank is grateful to have been a part of Moore County for more than 30 years. The growth that Moore County has seen continues to be an inspiration for us as an independent community bank. Just as the Town of Aberdeen highlights in their vision statement, “as we grow, we will retain our unique history and character and provide the services and amenities to continuously enhance the quality of life for our citizens”, we strive to do the same for our customers.
What is a community bank?
Our designation as a community bank means that our primary focus is to build banking relationships within the communities where we operate. As a result, your hard earned money stays within your local economy where it can fund small business loans, help your home value grow so you can tap into your home’s equity, and invest in the future of your community. First Bank was founded in Troy, North Carolina during the Great Depression and has since grown to more than 110 locations with over 1,400 employees across North and South Carolina. Everyone from our forward-facing personal bankers to our back-office support associates are your neighbors who care about the success of this community.
Committed to Your Success in Moore County
Our team is deeply rooted in Moore County and are devoted to helping their neighbors succeed. We offer the same services as the national banks, but specialize in personalized service from bankers who know your name and live in your neighborhood. Meet a few members of our Moore County First Bank team:
Meet Your Moore County Community Bankers
Shane English
City Executive | Aberdeen Branch
Making the Difference
“In my 30 years of banking experience I’ve come to understand that people are what make the difference when it comes to being an excellent community bank. I am a banker because I love what I do, not just because I am paid to do it. It is important to me that my customers can be successful and that I earn (and keep) the trust of my community.”
Kasey Dixon
Branch Manager | Aberdeen Branch
Building Trusted Relationships
“The most important part of being a banker is building trusted relationships with customers. I provide a unique banking experience to my customers so that it is tailored to their needs and allows them to grow. The most rewarding part of my job is seeing how my community has been able to thrive and knowing that I have been able to provide support for that.”
Stacy Donathan
Branch Manager | Southern Pines Branch
Helping to Realize Your Dreams
“Being a banker to me means treating my customers as I would want to be treated. By keeping a line of communication open and being available when my customers need me, I am able to be there to help them realize their dreams. Moore County is my home and I want to see it succeed.”
Martha Mappin
Branch Manager | Pinecrest Plaza Branch
Remaining True to Her Word
“In my 35 years experience as a Branch Manager, the most important thing to me is remaining true to my word. No matter what situation a customer brings to me, I will follow-through with it to the end and keep my customer informed throughout the process to find a solution that is best for them.”
The First Bank Difference
Commitment to providing exceptional customer service is a pillar of our organization. Going the extra mile for our clients is in our DNA.
Meaningful Relationships
Our community bankers are here to help you achieve financial independence and realize your dreams. We care about your goals and will take the time to listen to your needs.
Community-Focused
Our goal to make a positive impact on the communities where we operate isn’t just limited to our banking services. The First Bank Power of Good program is our corporate citizenship initiative that gives back to exceptional change-makers and leaders across the Carolinas. Power of Good projects, programs, experiences, and relationships are focused on four key impact areas: affordable housing, education, financial education and wellness, and food scarcity and supply.
Long-Term Solutions
Achieving financial independence can take time. As members of your community, we understand and share your vision for success. We’re in it for the long haul too. Our mission is to help build sustainable solutions that benefit everyone across the county.