Contact Us
Customer Support
Telephone: 1-866-792-4357
Hours:
Mon – Fri: 7am – 8pm
Saturday: 9am – 4pm
Sunday: Closed
Holidays:
Unless otherwise noted, most holidays: 9am – 4pm
New Year’s Day: Closed
Memorial Day: Closed
Independence Day: Closed
Labor Day: Closed
Thanksgiving Day: Closed
Friday after Thanksgiving: 7am – 8pm
Christmas Eve: 9am – 4pm
Christmas Day: Closed
New Year’s Eve: 9am – 4pm
- General account inquiries about your checking, savings, loans, and CD accounts
- Personal online banking questions
- Bank debit card questions
- Questions regarding Mobile Deposits
Email: CustomerService@LocalFirstBank.com (Please do not send account information. Responses may take up to 48 hours.)
24-Hour Telephone Banking
Telephone: 1-888-518-4636
- General account inquiries about your checking, savings, loans and CD accounts
Bill Pay Support
Telephone: 1-855-874-7564 or 1-866-792-4357, options 2-1-2
Hours: Mon – Fri, 7:30 am to 12 am
Assistance with:
- General inquiries about Bill Pay
- Functionality within the Bill Pay website
Loan Operations
Mail payments to:
P.O. Box 10209
Greensboro, NC 27404-0209
Routing Number
053104568
Business Support
Telephone: 1-866-435-7208
Hours: Mon – Fri, 8 am to 6 pm
Business customers only
Assistance with:
- ACH file submissions
- Domestic and international Wire submissions
- Online banking setup, access or changes for business users
- Desktop Remote Deposit Capture
- Positive Pay
Email: BusinessSupport@LocalFirstBank.com (Please do not send account information. Responses may take up to 48 hours.)
Bankcard Services
Telephone: 1-866-256-2273
Fax: 910-572-9785
- General inquiries about your debit or credit card
- Questions about or help with your First Bank One Rewards account
- Activate your First Bank debit or credit card
Mail payments to:
PO Box 2711
Omaha, NE 68103-2711
Lost or Stolen Cards:
Telephone: 1-866-256-2273 (24-hours)
Mortgage Loans
- General Mortgage Servicing: 1-866-443-3394
- Residential Construction Loan Servicing: 1-866-792-4357