Building Financial Resilience

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Financial Caregiving Learn what you should know about handling another person’s finances. 6 Topics

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Family Financial Planning Bring the family together to talk about a financial plan. 7 Topics

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Q&A: What Should I Consider When Selecting a Bank? When looking for the perfect bank, ask yourself, “Does this bank complement my lifestyle and financial goals?” At First Bank, we believe it should. You may also want to consider the following 4 criteria: Community Involvement Longevity & Stability Personalized Customer Service Breadth of Financial Service 1. Community Involvement When comparing your banking options, consider how your prospective bank is involved in your community. If local economic growth is important to you, prioritize a community-focused bank that is committed to reinvesting in local economic development. An actively involved bank can provide your neighbors with increased access to small business loans, mortgages, charitable donations, and overall financial wellness. For example, First Bank has invested over $1.2 billion in community development loans to revitalize low- and moderate-income areas. Additionally, in 2022, we donated $500,000 to support education-focused initiatives across the Carolinas. As First Bank grows, so do the communities we serve. 2. Longevity & Stability Do your research – find a bank with a track record of success and the ability to remain steadfast during uncertain economic times. Consider how long the bank has been established and how they plan for growth into the future. First Bank began in 1935 during the height of the Great Depression in order to safeguard the hard-earned funds of local farmers, community members, and business people. Throughout our organization’s 87-year history, we have seen recessions, depressions, and many banks come and go. While we stay current with modern banking trends, we will continue to operate our company with an intense focus on safety and soundness, so our customers, clients, partners, investors, and associates know that we will provide safe and stable long-term success. 3. Personalized Customer Service It’s important to think about what your perfect banking relationship would look like. Do you value a tailored in-person experience or do you prefer online banking services with less one-on-one interaction? Regional banks, like First Bank, have the ability to offer the best of both worlds. The personal relationships that we develop within our communities help us advocate for our customers’ best interests. We can offer competitive rates and recommend the best financial tools to the right businesses, municipalities, and families at the right time. When you’re traveling 3 min read

What is Phone Spoofing? False Caller ID Information What is Phone Spoofing? Phone spoofing is when scammers manipulate caller ID to make it appear as though they are calling from a local number, a trusted business, or even a government agency. This deception is used to trick you into answering the call and engaging with them, often leading to financial fraud or identity theft. How to Spot a Spoofing Scam Scammers use various techniques to gain your trust or create panic. Here are some red flags to watch out for: Unexpected calls or texts from familiar-looking numbers – Just because a number appears local doesn’t mean it is. Requests for personal or financial information – No legitimate organization will call or text and ask for your Social Security number, account details, or passwords. Pressure to make immediate payments – Scammers often try to create urgency, threatening legal action or service disconnection if you don’t pay immediately. Automated messages asking you to press a button – This is often a tactic to confirm your number is active, leading to more scam calls. How to Protect Yourself The good news is there are steps you can take to avoid becoming a victim of spoofing scams: Don’t answer calls or texts from unknown numbers – If the call is important, the caller will leave a message. Hang up immediately – If you answer and realize it’s a scam, don’t engage. Just hang up. Verify the caller’s identity – If a caller claims to be from a trusted organization, hang up and call the company directly using a verified number from their official website or a recent bill. Make sure you manually enter the correct phone number, don’t trust your caller ID incase the number was spoofed. Be skeptical of unexpected requests – Whether it’s an offer that sounds too good to be true or a demand for urgent payment, always be cautious. Avoid sharing personal information – Never provide sensitive details over the phone unless you are 100% sure of the caller’s legitimacy. Use call-blocking tools – Many phone carriers offer services to help block suspected spam and scam calls. Report suspicious calls – You can report spoofing scams to law enforcement, the Federal Communications Commission (FCC) at fcc.gov/spoofing, or the Federal Trade Commission (FTC) at reportfraud.ftc.gov. Report suspicious texts – You can report spam text messages to your wireless provider by forwarding it to 7726 (SPAM). This helps your wireless provider spot and block similar messages in the future. Use these links for instructions on how to forward a text message: iPhone instructions or Android instructions Stay Aware, Stay Safe At First Bank, we prioritize your security and want to help you stay informed about potential scams. By staying aware and taking preventive measures, you can protect yourself from fraudsters and keep your personal information secure. 3 min read

Education Savings Account – North Carolina College is expensive. The cost of tuition, housing, books, food, and transportation starts to add up. The cost of going to college has gone up by over 400% since the 1970s. The average college student’s debt is $37,172. Don’t get bogged down with student or parent loans. In North Carolina, a First Bank education savings account can help you save for college. Start A Savings Account for Education at First Bank in North Carolina North Carolina is home to some of the best universities in the country, like N.C. State, UNC Chapel Hill, Duke, Elon, Eastern Carolina University, and Wake Forest. You shouldn’t have to miss out on the great education North Carolina has to offer because of the high costs. First Bank understands the importance of education. Our education savings accounts can help you prepare for your future and achieve your career goals. Everywhere Savings – Our Everywhere Savings account is a great option for anyone who wants to start saving for college. MyFirst Savings – It is never too early to start saving for your education. First Bank customers under 18 years of age can open a MyFirst Savings account with only a $10 initial deposit. Money Market – First Bank’s Money Market account is a good option for parents or young adults who can put down a little more money to deposit. CDs – A certificate of deposit may be a good option for parents or students who do not need immediate access to their funds. CDs usually earn interest at a higher rate, and are FDIC-insured.* All of our accounts come with free online and mobile banking services.** First Bank makes it easy for you to manage your account from virtually anywhere. Contact or visit your local First Bank to speak with one of our experts about the best education savings account option for you. With over 80 locations in North Carolina, it is easy to find a First Bank near you. *CDs are subject to penalty for early withdrawals prior to maturity date. Penalty will reduce earnings. Investment and Insurance Products are NOT Bank Deposits, NOT FDIC-Insured, HAVE NO Bank Guarantee, NOT Insured by any Federal Government Agency, May Go Down in Value. **While First 3 min read

Financial Institution: Definition and What to Look For The definition of a financial institution typically describes an establishment that completes and facilitates monetary transactions, such as loans, mortgages, and deposits. Financial institutions are a place where consumers can effectively manage earnings and develop financial footing. Consumers can make an informed choice when choosing a bank to keep their money by knowing the core features of financial institutions. What to Look for in a Financial Institution Financial institutions facilitate some of life’s biggest events. When choosing a place to keep your money, it is important to make sure the bank meets certain criteria. Here are some key features to look for when you select a bank: Online Banking — The convenience of being able to access your bank accounts from anywhere isn’t something you should overlook. Look for a bank that offers online banking, as well as mobile banking and tablet banking. High Yield Accounts — High yield checking and savings accounts are a great way to get more for your money. If earning interest is important to you, choose a bank that offers high yield options and competitive rates. Accessible ATMs — When you’re on the go you need to have access to cash as you need it. That is why choosing a bank with accessible ATMs and reasonable ATM fees is important. Great Customer Service — When you have a question about your account, you want to speak with a bank representative that is friendly and helpful. A great bank will have friendly representatives ready to help you in any way possible. Reasonable Fees — Some banks charge multiple fees — such as ATM fees, withdrawal fees, and monthly maintenance fees — just for using their services. Check to see if the fees your bank charges sound reasonable, or if they provide ways to avoid fees altogether. FDIC Insurance — You work hard to earn your money, so you want to make sure it is safe at the bank you choose. Look for banks that are members of the Federal Deposit Insurance Corporation (FDIC). The FDIC will insure the money in your deposit accounts up to a certain amount. These Features and More From First Bank* First Bank strives to provide you with these key features and 3 min read

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