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Hurricane Helene Information
Our hearts are with all our team members, friends, neighbors, and communities devastated by Hurricane Helene. We’re here for you and have the services in place to support your recovery.
Branch & ATM Status
Branches: As of Wednesday, Oct. 16, 2024, all of our branches are now open in both North and South Carolina, with only a few operating as drive-thru only due to power and internet connectivity issues.
ATMs: Likewise, ATM services have been restored at all of branches with the exception of Asheville East in North Carolina and Blacksburg in South Carolina.
Help is Available
If you need help with your account, making transactions, or have any questions, our Customer Support and Business Support teams are available.
Digital Banking
Access your account anytime through First Bank’s secure and easy to use mobile app. You can deposit checks, monitor transactions, check balances, and more.
Text to download our digital banking app
Fraud Prevention Resources
Your safety is our priority. We will never ask you for your password, secure access code, or other compromising information. Here are a few more helpful tips to safeguard against bad actors who may try to take advantage during this time.