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Hurricane Helene Information
Our hearts are with all our team members, friends, neighbors, and communities devastated by Hurricane Helene. We’re here for you and working as quickly as possible to ensure we have the services in place to support your recovery.
Branch Status
The safety of our team members is paramount, and because of this and the conditions of local roads, many of the branches throughout Western North Carolina and a few in Upstate South Carolina remain closed. Please check the website for current hours and availability.
Help is Available
If you need help with your account, making transactions, or have any questions, our Customer Support and Business Support teams are available.
Digital Banking
Access your account anytime through First Bank’s secure and easy to use mobile app. You can deposit checks, monitor transactions, check balances, and more.
Fraud Prevention Resources
Your safety is our priority. We will never ask you for your password, secure access code, or other compromising information. Visit our Fraud Resources so that you can safeguard against bad actors who may try to take advantage during this time.