Skip to main content
Back
Scroll to top

Using ACH Positive Pay

Automatically detect fraud with a tool that identifies unauthorized transactions before final payment, so you can feel secure about money coming out of your accounts.

Step 1:
Log in to online banking.

When you enrolled in First Bank digital banking, you created a Login ID and Password. Enter that information in the corresponding screens and then click the “Log In” button. Next, you will be asked to enter your password, then click “Continue.”

First Bank homepage with login area highlighted. First Bank Online Banking password screen.

Step 2:
Navigate to Positive Pay.

From the menu on the left, select “Commercial” and click on “Positive Pay” from the dropdown list.

Click on the “Exceptions” tab at the top.

Click into the box under Accounts and click on the account you want to decision an exception on.

Side image.

Step 3:
Make a decision.

Under the Status box, select “Decision Needed” to see the transactions that need your input. Click on a specific transaction to view its details.

You must decide to either pay or return the exception.

Side image.

Step 4:
Pay an exception.

Once you’ve verified the details are correct, to proceed with the payment, click “Pay.”

Click “Submit Decisions” to finalize.

Side image.

Step 5:
Make an ACH rule.

If you want to add a rule going forward, click on “Add ACH Rule.”

Enter the parameters for the new rule, including the description, SEC code, transaction type, and maximum amount.

Click “Save” and then “Submit Decisions” to finalize.

Side image. Side image.

Step 6:
Return an exception.

If the transaction details do not look correct, click “Return.”

For returned exceptions, choose a reason from the list provided.

Click “Submit Decisions” to finalize.

Side image. Side image.

Have questions or unsure where to start?

Contact your Treasury Services rep, or one of our support teams below, for help or to schedule personalized demos.

First Bank logo
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognizing you when you return to our website and helping our team to understand which sections of the website are the most popular and useful.