Skip to main content
_FB_2018-Icons-finalized-cleaned-up_new_FB_2018-Icons-finalized-cleaned-up_newGroup 9
Back
Scroll to top

Case Study: Happy Kids Development Center


Seventeen years ago, Rhonda Gebbia founded Happy Kids Development Center, a childcare facility in Wilmington, North Carolina. We spoke to her husband Joey, who handles the finances, about their decision to use First Bank for their cash management solutions.

What are the major cash management challenges your business faces?

We don’t see major spikes or dips in our income – we typically know exactly what to expect every week. Our challenges are to ensure payments come in on time, managing our budget on a fixed income, and making sure our employees get paid.

How has First Bank helped you meet these cash management needs?

First Bank offers us the underlying banking support so that parents can make their payments on time. We use our First Bank checking account to pay bills and receive payments every week. When a check from a parent comes in, we know it will be properly processed. We have a debit card attached to the checking account that we use to make purchases.
First Bank also helps us do large renovation projects even though we’re on a pretty fixed income. Every year around Christmas, we renovate one of our rooms. First Bank is always able to offer us a line of credit so that we can accomplish the project without disrupting our cash flow.
When it comes to employee payments, First Bank set us up with direct deposit. The process was really easy – I provided the employee names and banking information, and First Bank set everything up for me. Then, they walked me through how to make my first payment. Our previous bank was not as helpful.

Speaking of your previous bank, why did you decide to come to First Bank?

We became First Bank customers about a year ago after it became clear that our previous bank wasn’t meeting our needs. As soon as I walked into First Bank, I got a warm greeting and great personal service from a woman named Jenna. The word “no” has not been in their vocabulary. They treat us like they appreciate the business my wife has built over the last seventeen years.

Any final thoughts?

Any time I hear someone complaining about their bank, I tell them: “Go see First Bank.”

Trending Topics

Get a Convenient Student Checking Account Today

Wondering where to get a student checking account? At First Bank, we know that the last thing students need to worry about as they continue their education is managing their money alone. With our Campus Checking...

Checking Account Offers in South Carolina

If you live in South Carolina and you’re looking for some of the best checking account offers, your local First Bank can help. We offer a variety of checking account options—from basic...

How to Get a Home Equity Line of Credit

If you are thinking about taking out a loan to finance a major expense, such as home repairs or college tuition, a home equity line of credit (HELOC) or loan could be a good option. With a home equity line of credit, you...

Where to Get 15-Year Mortgage Rates

If you’re ready to buy a home, you’re probably wondering where to get 15-year mortgage rates, or you may just be wondering what a mortgage is. First Bank will go over your options with you and help you...

Mortgage Basics 101

Understanding mortgages can be difficult, which is why we’ve put together some information to guide you through the mortgage basics. You don’t need an advanced degree in economics to understand the...

Construction Loans NC

The thought of building a new home can be daunting. All that planning. All that work. And all that money. At First Bank, we can’t design a floor plan or hang drywall, but we can make that last part a little easier to...

Bank Accounts for North Carolina Businesses

If you’re running a business, you want to make sure your finances are in good order. First Bank* offers North Carolina businesses the bank accounts and merchant services tools needed for success. Financial Services...

Financial Institution: Definition and What to Look For

The definition of a financial institution typically describes an establishment that completes and facilitates monetary transactions, such as loans, mortgages, and deposits. Financial institutions are a place where...

College Savings Account in Wilmington, NC

Whether you’re a parent looking to put away money for your child’s university tuition or a high school student trying to save some spending money for college, a savings account with First Bank in Wilmington,...

Read These Articles on Personal Financing

Knowing your finances is the first step to properly managing them and to ensuring you are in good financial standing. But how do you get started? Reading personal financing articles can be a huge help when it comes to...