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Hurricane Helene Recovery: Financial Assistance Options 1. U.S. Small Business Administration (SBA) Disaster Loans The SBA offers a range of disaster loans to individuals, businesses, and nonprofit organizations to cover losses not covered by insurance or FEMA. These loans help cover both personal and business expenses that could have been met had the disaster not occurred. October 15, 2024 Update: The SBA announced that it has exhausted funds for its disaster loan program. Until Congress appropriates additional funds, the SBA is pausing new loan offers. The SBA is encouraging individuals and small businesses to continue to apply for loans given assurances from congressional leaders that additional funding will be provided upon Congress’s return in November. Click here to read the press release. Home Disaster Loans: Available to homeowners and renters to repair or replace damaged real estate and personal property, including vehicles. Business Physical Disaster Loans: These loans are designed for businesses of all sizes to repair or replace damaged property owned by the business, such as real estate, machinery, equipment, and supplies. Private non-profit organizations like charities and churches are also eligible. Economic Injury Disaster Loans (EIDL): These are working capital loans designed to help small businesses, agricultural cooperatives, aquaculture businesses, and private nonprofits meet financial obligations they can’t cover due to the disaster. These loans are meant to support recovery during the disaster recovery period. For more information, visit the SBA Disaster Assistance website or contact them directly. 2. FEMA Disaster Assistance FEMA offers a wide range of financial assistance programs for those impacted by natural disasters. If you have insurance, file a claim immediately, as FEMA cannot cover losses that are already insured. FEMA provides grants for: Temporary housing Home repairs Other disaster-related expenses not covered by insurance You can apply for FEMA assistance online or by calling 800-621-3362. 3. Disaster Unemployment Assistance (DUA) Individuals who have lost their jobs or had their employment interrupted due to Hurricane Helene may be eligible for Disaster Unemployment Assistance (DUA). This program extends unemployment benefits to those who may not be eligible for state unemployment, such as the self-employed or small business owners. To qualify, you must: Live, work, or were scheduled to work in a federally declared disaster area. Have lost employment or had employment interrupted due to the disaster. Have exhausted regular state unemployment benefits. Eligibility is determined weekly, so you must continue to be out of work as a direct result of the disaster to maintain benefits. Visit the Disaster Unemployment Assistance page of the NC Department of Commerce website for more information about this program. 4. Freddie Mac, HUD, and FHA Mortgage Assistance If your home has been affected by Hurricane Helene and you are struggling to make mortgage payments, Freddie Mac, HUD, and the FHA offer mortgage relief options. These include: Forbearance plans to temporarily suspend or reduce your mortgage payments. Loan modifications to make your mortgage more affordable over the long term. Mortgage assistance programs designed specifically for disaster recovery. Contact your mortgage provider to inquire about disaster relief programs available through these organizations. 5. NC Bankers Association Disaster Relief The NC Bankers Association provides resources and guidance for individuals and businesses impacted by disasters. Through their network, they can help you access financial institutions offering relief, including special loan programs and deferral options for existing debts. It’s worth reaching out to your local bank or lender to inquire about specific programs that may be available to you. Visit the Hurricane Helene page of the NC Bankers Association website for a comprehensive list of resources. 6. WNC Strong: Helene Business Recovery Fund – Mountain BizWorks In response to Hurricane Helene, the WNC Strong: Helene Business Recovery Fund, led by Mountain BizWorks, is providing financial relief for businesses across Western North Carolina. This fund is designed to support local businesses that were impacted by the hurricane, offering critical recovery resources, including: Low-interest loans to help businesses rebuild. Emergency financial support to address urgent needs like working capital, repairs, and more. Mountain BizWorks is a community-focused lender that helps small businesses in the region thrive, even in the face of disaster. They are committed to supporting business owners through the recovery process with accessible financing options. Visit their website for more details on how to apply. 7. SBA Microlenders for Business Recovery The SBA also partners with microlenders across the country to provide small loans, typically up to $50,000, to businesses in need of capital. These loans can help cover immediate business needs such as payroll, inventory, and repairs. In the wake of Hurricane Helene, these microlenders are valuable resources for small businesses that may not qualify for traditional financing options. To find an SBA microlender in your area, visit the SBA Microlender List. 8. Western North Carolina Small Business Initiative Appalachian Community Capital has partnered with Community Development Financial Institutions (CDFIs) to provide relief grants to small businesses harmed by Hurricane Helene. The grant program is called the Western North Carolina Small Business Initiative. Small businesses can apply for grants up to $25,000 to cover expenses related to recovery and reopening including repair and replacement of physical damage, environmental cleanup, payment of business-related rents or mortgages, employee retention and hiring, and more. The application window for this grant is from October 30 through November 27, 2024. For more information and to apply, visit their website here. First Bank is Here to Help If you have any questions about these resources, our bankers are more than happy to help you navigate the questions you may have. Recovering from Hurricane Helene is a challenging process, but these resources are designed to provide financial relief when it’s needed most. If you’ve been affected, be proactive in exploring the options available to you, from disaster loans to mortgage forbearance. While the road to recovery may be long, these programs can ease some of the financial burdens and help you rebuild your life or business. 5 min read

Am I Eligible for FEMA Relief? Here’s What You Need to Know Who Qualifies for Assistance? Federal disaster aid is available for residents and business owners in the following counties: Alexander, Alleghany, Ashe, Avery, Buncombe, Burke, Caldwell, Catawba, Clay, Cleveland, Gaston, Haywood, Henderson, Jackson, Lincoln, Macon, Madison, McDowell, Mitchell, Polk, Rutherford, Transylvania, Watauga, Wilkes, and Yancey. Not sure if you’re eligible? You can verify your eligibility and apply directly on FEMA’s website: DisasterAssistance.gov. What Assistance Does FEMA Offer? FEMA provides a range of relief programs aimed at helping individuals and businesses recover from disasters. Here’s a closer look at what you may be eligible to receive: 1. Housing Assistance This aid helps you secure safe shelter while your home is being repaired or rebuilt. FEMA can provide funds for: Rental Assistance: Financial support to rent a temporary residence if your home is uninhabitable due to disaster-related damage. Lodging Expense Reimbursement: If you had to stay in a hotel or motel, FEMA can reimburse you for these expenses. This is especially helpful if you were unable to find immediate rental options. Home Repair or Replacement: Grants are available to help repair or replace your home and address disaster-specific damages, such as water damage or mold. FEMA may also cover hazard mitigation measures that reduce the risk of future damage. Accessibility Needs: If you or someone in your household has a disability, FEMA can provide funds to make your home accessible. This might include ramps, grab bars, and other necessary modifications, even if these were not originally present before the disaster. Privately-Owned Roads, Bridges, and Docks: If the only access to your home has been damaged, FEMA can help cover repair costs for private infrastructure like roads and bridges. 2. Other Needs Assistance This program helps with essential expenses and serious needs beyond housing. Covered expenses include: Serious Needs: Grants to cover immediate necessities like food, water, first aid, prescriptions, and personal hygiene items, ensuring you have access to essentials during recovery. Displacement: If your home is uninhabitable, FEMA can help cover the cost of staying with family, friends, or in a hotel while you search for a more permanent solution. Personal Property: Financial assistance to repair or replace items essential to daily life, such as appliances, furniture, and work or school-related items like computers and tools. This can also include uniforms, books, and equipment needed for self-employment. Medical and Dental Expenses: If the disaster caused injury or damaged medical or dental equipment, FEMA can help cover the costs for treatment, equipment replacement, and prescribed medications. Funeral Costs: In the unfortunate event that the disaster resulted in a loss of life, FEMA offers support to cover funeral or reburial expenses. Child Care: For families facing increased child care costs due to the disaster, FEMA can provide funds to help cover these additional expenses. Assistance for Miscellaneous Items: Reimbursement for items like generators, dehumidifiers, and chainsaws that were purchased or rented to aid in the recovery process. Transportation: If your vehicle was damaged and you don’t have an alternative mode of transportation, FEMA may help cover the repair or replacement costs to ensure you have a way to get to work, school, or other essential places. Moving and Storage Expenses: FEMA can help with costs associated with moving and storing personal property, especially if it needs to be relocated temporarily during home repairs or if you need to move to a new residence. Each of these programs is designed to provide immediate and practical support, so you can focus on the well-being of your family and community as you rebuild after the disaster. How Do I Apply for FEMA Assistance? Applying for FEMA relief is straightforward. Here are the steps to get started: Apply Online: Visit DisasterAssistance.gov to apply for assistance. You can also download the FEMA App or call FEMA’s toll-free number at 1-800-621-3362. Register for an Account: If you’re applying online, you’ll need to create an account on Login.gov. This will allow you to save your application, upload documents, and check your status. Prepare Your Information: You’ll need details like your home and mailing address, Social Security number, insurance info, and bank details for direct deposit. Submit Your Application: Once you’ve completed the application, review it, make any necessary changes, and submit it. Be sure to save your application ID as you’ll need it for future communication with FEMA. What Happens After You Apply? After applying, FEMA will review your application and may contact you for additional information or to schedule an inspection. You can always log into your account on DisasterAssistance.gov to check your application status and receive updates. If approved, FEMA will disburse funds via direct deposit or a mailed check, based on your preference. For more information or to begin the application process, visit DisasterAssistance.gov, call FEMA at 1-800-621-3362, or use the FEMA App. Recovering from Disaster with FEMA’s Support If you’re affected by Hurricane Helene, you don’t have to face it alone. FEMA offers a range of programs designed to help you get back on your feet. Take advantage of these resources to help ease the journey to recovery. 5 min read

2024 Awards and Accolades 2024 Awards & Recognition – First Bank 2024 Best Employer – XL, Business NC Magazine 2024 Best Places to Work, Triad Business Journal Maggy Award – Best Financial Institution – Cary Branch, Cary Magazine 2024 Best of Harnett Co – Best Bank – Finalist – Dunn Branch, Dunn Daily Record 2024 Best of Harnett Co – Best Bank – Bronze – Lillington Branch, Dunn Daily Record 2024 Best of Harnett Co – Best Customer Service – Finalist – Lillington Branch, Dunn Daily Record 2024 Best of WNC – Best Bank – Asheville North Branch, Best of WNC 2024 Best of WNC – Best Bank – Asheville Downtown Branch, Mountain Xpress 2024 Best of WNC – Best Bank – Asheville East Branch, Mountain Xpress 2024 Best of WNC – Best Bank for Small Business – Asheville North Branch, Best of WNC 2024 Best of WNC – Best Bank for Small Business – Asheville Downtown Branch, Best of WNC 2024 Best of WNC – Best Bank for Small Business – Asheville East Branch, Best of WNC 2023 Greenwich Awards in Small Business, Greenwich Awards in Small Business 2024 Awards & Recognition – First Bank Associates Power List 2024 – Richard Moore, Business NC Magazine Power List 2024 – Mike Mayer, Business NC Magazine 2024 C Suite Awards – Adam Currie, Triad Business Journal Cornerstone Award – Hugh Bingham, United Way of Moore County Best Teller – Frances Rouse, The Dillon Herald Volunteer of the Year – Dawn Morton, Asheboro/Randolph County Chamber of Commerce 2024 Best of Harnett Co – Best Teller – Silver – Ann Lyles, Dunn Daily Record 2024 Best of Harnett Co – Best Teller – Bronze – Mireya Cantor, Dunn Daily Record 2 min read

Hendersonville branch to host UNC Health Pardee’s Mammo on the Go bus The most important thing we do is good. See how our Hendersonville branch is helping to support local organizations like Women Helping Women. 2 min read

First Bank partners with Habitat for Humanity to promote housing affordability There’s no place like home for the holidays. The benefits of homeownership reach far beyond the financial investment and earned equity. Owning a home means long-term security and stability for individuals, families, and economies to thrive. This holiday season, we’re reflecting on our Power of Good commitment to Housing Affordability and our partnership with Habitat for Humanity. “Greater tax generation, creation of jobs, opportunities for economic development, increased job retention and productivity, and the ability to address inequality — all are among the economic benefits of increased access to quality, affordable housing.” – Habitat for Humanity What does housing-affordability mean? While many factors impact what affordable means to each buyer, housing policymakers generally use the 30% rule that states no more than 30% of your income should be spent on housing. In areas where the average home prices and rental rates exceed the 30% rule for the average citizen’s income, housing is deemed unaffordable and residents are considered to be housing cost-burdened. Nationwide, U.S. Census Bureau data shows that 40% of renters meet the definition of cost-burdened. Additionally, an October 2023 report from Redfin suggests that homebuyers must now earn a $115,000 annual salary to afford the median-priced U.S. home – that’s up more than 50% since the start of the COVID-19 pandemic. Housing affordability snapshot on the Carolinas As population growth continues to rise across North and South Carolina, it’s proving difficult to keep up with the increase in demand for housing. Many experts point to the combination of limited supply and growing demand for the sharp rise in housing costs. Cost-burdened households in North Carolina represent 45% of renters and 19% of homeowners while in South Carolina those numbers are 50% and 25% respectively. What are the impacts of cost-burdened households? Households that spend more than 30% of their budget on housing oftentimes experience a snowball effect on other areas of their budget. Many housing cost-burdened households experience food insecurity and are forced to make difficult decisions like choosing between paying a bill or seeking medical care. This also makes it difficult to save for emergencies in the future, and places more reliance on credit card spending. When these difficult circumstances at an individual level become compounded, the entire community’s wellbeing becomes marginalized. First Bank’s commitment to affordable housing As a First Bank client, you’ve made the decision to invest in your community. Our designation as a community bank means that we will always prioritize investing in the communities where we do business. Unlike banks who operate nationally or globally, First Bank is committed to the Carolinas. Banking with First Bank allows you to keep your hard-earned money within your community – where it can do the most good for your neighbors. Our First Bank Power of Good corporate citizenship program has made the following investments in affordable housing: 6 min read

2023 Awards and Accolades: Best Employer, Top Performing Bank, Top Civic-Minded Organization Your Award Winning Bank Awards naming First Bank as a Best Employer, Best Performing Bank, and Top Civic Minded Organization are just a few of the many accolades we earned in 2023. We are so grateful for all of our associates, customers, and community partners who inspire us to be the best. 2023 Awards & Recognition – First Bank Business NC Magazine – Best Employer – Number One Extra Large Employer (300 Employees+) S&P Global – Top 10 Best Performing Public Banks KBW 2023 Annual Bank Honor Roll – 14 Banks, Representing Just 4% of Eligible Firms, Earn Spots on Elite List Activate Good – Civic 50 – Top 50 Civic-minded Organizations Greater Columbia Business Monthly, Greenville Business Magazine, Charleston Business Magazine – SC Best in Business – Large Company of the Year Best of Asheville – Best Bank – Gold Best of WNC – Best Bank and Best Bank for Small Business Triangle Business Journal – Corporate Philanthropy Award Lake Norman Media Group – Normy Award Washington Daily News – Runner Up, Best of Pamlico Best Bank/Credit Union 2023 Awards & Recognition – First Bank Associates Business NC Magazine – Power List, Richard Moore Business NC Magazine – Power List, Mike Mayer Triad Business Journal – 40 Under 40 – Nathan Lang Auto Remarketing – 40 Under 40 – Brandon Webb The Pilot – Best Financial Planner – 2nd Place Audra Lubawski Washington Daily News – Runner Up, Best Banker, Bridget Jefferson 2 min read

Southern Supreme Fruitcakes & More – Garage Startup to Global Distributer “I don’t like Fruitcake” Not a fan of fruitcake? Neither was Berta Lou Scott until she perfected her version in the 1980s. Her Southern Supreme Fruitcakes have been converting fruitcake foes to fans ever since. Visit the Southern Supreme Fruitcake Online Store A Sweet Success Story Berta Lou Scott’s fruitcake started as Christmas gifts for her friends, family, and clients in their hometown of Bear Creek, NC. Mrs. Scott’s baked goods were always sought after throughout the holidays, but her fruitcake especially garnered attention for its ability to change the minds of those who claim to not like fruitcake. As demand for her fruitcakes increased Mrs. Scott’s late husband, Hoyt Scott, took out a small business loan to increase their production capacity. The Scott family tells their First Bank story like this: “It all started around 1989 when our father/father-in-law “Hoyt Scott” wanted to take out a small business loan. At that time Mr. Jimmie Garner was who we went to see. The story that Hoyt liked to tell was, “I didn’t know who the bigger fool was: the man who wanted to borrow the money to start a Fruitcake business or the man who would loan him the money.” That is what started our relationship with First Bank.” As it turns out they weren’t fools after all. Jimmie Garner went on to become the CEO of First Bank and Hoyt Scott (along with his family) grew Southern Supreme Fruitcakes from their garage to a 40,000 square foot manufacturing, distribution and retail operation where they attract thousands of tourists each year and ship their products globally. Play Not your typical Fruitcake Two big differences set Berta Lou Scott’s fruitcake apart from the rest. Her recipe favors nuts over candied fruit, and her method of slow baking and stirring the dough as it bakes keeps the cakes from becoming dry. In fact, Southern Supreme Fruitcakes will stay fresh and moist without refrigeration for 6 months to a year. This unique baking method has posed a unique set of challenges that the Scott Family has overcome with hard work and ingenuity – something that is on display throughout their manufacturing facility. Thousands of guests tour their kitchen yearly to get a first-hand view of the one-of-a-kind operation which involves a rotating oven that allows trays of dough to move from baking to hand-stirring every 15 minutes until complete. Teams of seasonal workers begin fruitcake production in August and at the height of the Christmas ordering season, they will slowly bake and stir over 3,000 pounds of fruitcake per day. Watch this video to see their kitchen in action > 4 min read

Power of Good Spotlight: Diaper Drive for Dare County The most important thing we do is good. See how our Kill Devil Hills branch is helping to support local diaper banks in Dare County. 3 min read

The Durable Skills Project Once Again a Success The Durable Skills Project helps students develop their interpersonal soft skills so they can unlock their true potential. Learn more about the impact it had for the 2022-2023 school year. 3 min read

Goombays Grille & Raw Bar Joins First Bank We’re proud to welcome Kill Devil Hills landmark restaurant Goombays Grille & Raw Bar to First Bank. Goombays has been an island hot spot since 1992 and recently changed ownership in March 2023. The vibrant chartreuse and aqua building matches the excitement that Goombays new owners, Tony Sipe and Chris Miller, have for their Kill Devil Hills, NC establishment. First Bank SBA Business Development Officer, Chase Zabriskie, was instrumental in securing the funding that Tony and Chris needed to purchase Goombays from its original owners. Commitment and diligence from everyone involved resulted in a custom SBA financing solution that fit Tony and Chris’s unique needs as first-time business owners. “Chase was so invested in our success that we started to think of him as one of our partners. Chris and I have already referred other friends to First Bank and their SBA program, and we will continue to do so. First Bank and Chase will be the first phone call we make when we are ready for our next project.” – Tony Sipe, Goombays Grille & Raw Bar Co-owner “Quite a few hurdles were jumped along the way. I became not only their trusted banker but a friend who was there to encourage them to keep trying even when it seemed like there was no longer a way forward. Using both our SBA 7a and 504 products, we were able to piece together a creative financing structure that fit the needs of both our borrowers and the sellers. We closed in March 2023 and I was right there with them at the closing table.” – Chase Zabriskie, First Bank SBA Business Development Officer The Goombays Grille & Raw Bar menu is a crowd-pleasing assortment of seafood, shareable appetizers, and menu staples like burgers, sandwiches, and salads. There’s something for everyone and all ages are welcome. Even their cocktail menu is inclusive — all Goombays bartenders are trained on how to transform their island inspired cocktails into non-alcoholic mocktails. We hope you’ll join us in welcoming Goombays to First Bank! As a result of our ability to secure their business financing, Tony and Chris chose First Bank to also be their primary banking partner. They utilize our SBA 7a and 504 products along with multiple Business Elite Accounts, and Business Credit Cards. We’re proud to offer custom financing solutions to help our neighbors pursue their goals and dreams. For anyone considering an SBA loan, get in touch with our First Bank team of SBA Experts. Navigating SBA programs can be difficult if you’re unfamiliar with the programs. Chase offers the following advice: Identify Your Goals: Take time to share as much information as possible about what goals you are looking to achieve through SBA financing. Consult With An Expert: Your First Bank SBA expert can guide you through the process and make recommendations for how best to go about structuring your financing. Start Early: Getting ahead of the game on any potential SBA hurdles is the key to keeping the process smooth and efficient. Having an early conversation and choosing the right lender can be the difference in how quickly you get to the closing table. To celebrate our First Bank partnership, the Goombays team sent us this Blueberry Mai Tai mocktail recipe. Cheers! 4 min read

Finding Success Amidst Uncertainty: Lessons from Anne Till Navigate business ownership’s unknown risks with confidence. Here are 3 pieces of advice from Anne Till, owner of Anne Till Nutrition Group, to help you thrive as an entrepreneur. 4 min read

Branch Spotlight: Combining Finance, Community Building, and Line Dancing in Florence, SC No team in banking understands the nuances of line dancing and banking quite like our Florence-Main branch. Join them for line dancing on Friday mornings! In March of 2023, we expanded our South Carolina footprint with the purchase of GrandSouth bank, adding 8 branches to the First Bank family. Our Florence-Main branch, operated by Paul Seward, Area Executive, and newly promoted City Executive, Ashley Christenbury, kicks off every Friday morning with some good old fashioned line dancing. You might think that line dancing and banking don’t have anything in common, but our team at the Florence-Main branch is here to prove you wrong. The choreography, methodical steps, camaraderie, and community-building aspects of line dancing have direct parallels with banking – and with First Bank specifically. Much like the choreography needed for a group to do the “Biker Shuffle” in unison, the moving parts needed to operate one of the nation’s most successful banks must work together seamlessly. First Bank’s mission combines financial safety and soundness with community trust and confidence. Throughout our organization’s 87-year history, we have seen recessions, depressions, and many banks come and go. Because of our commitment to being safe and sound and serving our customers, we have been awarded as a Number 1 Best-in-State Bank by Forbes, as an Annual KBW Bank Honor Roll Award winner, and one of the Top 10 best-performing public banks in the nation by S&P Global, along with many other accolades. The energy and teambuilding atmosphere cultivated at a line dance is hard to beat. As everyone works together, each dancer contributes to creating something larger than themselves. As the group grows in size and complexity, the more impressive the dance becomes. Similarly, banks that work together with their neighbors foster mutual growth, lasting impact, and impressive communities. An actively involved local bank can provide their neighbors with increased access to small business loans, mortgages, charitable donations, and overall financial wellness. When asked about her favorite part of working at First Bank, Ashley said, “First Bank’s commitment to the local communities we serve across our footprint is incredible. First Bank makes it a priority to support various initiatives on a corporate level and we are expected and encouraged to be involved 3 min read

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