Skip to main content
_FB_2018-Icons-finalized-cleaned-up_new_FB_2018-Icons-finalized-cleaned-up_newGroup 9
Find Your Local Branch
Back
Scroll to top

Contact Us

Customer Service Center

Telephone: 1-866-792-4357
Hours:
Mon – Fri: 7am – 8pm
Saturday: 9am – 4pm
Sunday: Closed

Holidays:
Unless otherwise noted, most holidays: 9am – 4pm
New Year’s Day: Closed
Memorial Day: Closed
Independence Day: Closed
Labor Day: Closed
Thanksgiving Day: Closed
Friday after Thanksgiving: 7am – 8pm
Christmas Eve: 9am – 4pm
Christmas Day: Closed
New Year’s Eve: 9am – 4pm

  • General account inquiries about your checking, savings, loans, and CD accounts
  • Personal online banking questions
  • Bank debit card questions
  • Questions regarding Mobile Deposits

Email: CustomerService@LocalFirstBank.com (Please do not send account information. Responses may take up to 48 hours.)

24-Hour Telephone Banking

Telephone: 1-888-518-4636

  • General account inquiries about your checking, savings, loans and CD accounts

Bill Pay Support

Telephone: 1-855-874-7564 or 1-866-792-4357, options 2-1-2
Hours: Mon – Fri, 7:30 am to 2 am

Assistance with:

  • General inquiries about Bill Pay
  • Functionality within the Bill Pay website

Loan Operations

Mail payments to:
P.O. Box 10209
Greensboro, NC 27404-0209

Routing Number

053104568

Business Support

Telephone: 1-866-435-7208
Hours: Mon – Fri, 8 am to 6 pm

Business customers only

Assistance with:

  • ACH file submissions
  • Domestic and international Wire submissions
  • Online banking setup, access or changes for business users
  • Desktop Remote Deposit Capture
  • Positive Pay

Email: BusinessSupport@LocalFirstBank.com (Please do not send account information. Responses may take up to 48 hours.)

Bankcard Services

Telephone: 1-866-256-2273
Fax: 910-572-9785

  • General inquiries about your debit or credit card
  • Questions about or help with your First Bank One Rewards account
  • Activate your First Bank debit or credit card

Lost or Stolen Debit Cards:

Telephone: 1-800-500-1044 (24-hours)

Lost or Stolen Credit Cards:

Telephone: 1-866-563-1335 (24-hours)

Mail payments to:
PO Box 70222
Philadelphia, PA 19176-0242

Mortgage Loans

Trending Topics

3 Steps to Creating a Strong and Unique Password

In today’s world, passwords have become an important part of our daily lives. We use them for everything from social media accounts to digital banking, and endless apps in between. Although it is easy to choose the same...

First Time Buyer?

For most of us, buying a home is the largest purchase we’ll ever make. If you are a first-time homebuyer, you may be asking questions like, “What is a first home mortgage?” What is a First Home Mortgage? A first home...

What is the SBA?

If you have a business plan but are having trouble acquiring a bank loan, consider reaching out to the Small Business Association (SBA). The SBA is a government-affiliated organization that provides small businesses with a...

Get the Best Checking Accounts from First Bank in Wilmington, NC

If you are looking for some of the best checking accounts in Wilmington, NC, you are in the right place. With several convenient locations in Wilmington, each offering six types of checking accounts, it’s easy to see...

High Interest Checking Accounts – Wilmington, NC

A high-interest checking account keeps your earnings coming long after you’ve put it in the bank. Wilmington, NC, has five First Bank locations with high-interest checking account options. Checking Account Options at First...

Small Business Loan Rates in North Carolina

For competitive small business loan rates* in North Carolina, stop by your local First Bank branch to compare loans with flexible terms and highly competitive rates. We make borrowing money for your business easy and...

Get a Convenient Student Checking Account Today

Wondering where to get a student checking account? At First Bank, we know that the last thing students need to worry about as they continue their education is managing their money alone. With our Campus Checking account,...

Refinance Your Mortgage with These 5 Tips

Over time, the mortgage market fluctuates and creates new opportunities for homeowners to revise the terms of their mortgage. This is known as refinancing. When refinanced, a mortgage can include lower interest rates, home...

Best Savings Account Rates In Florence, SC

If you want to save money, there are plenty of ways to do it. You can put your money into an IRA, CD, the stock market, or other financial tool. However, you can also put your money into a simple savings account. With some...

First Bank Credit Card

There are many benefits to having a First Bank credit card. Perhaps you’ve encountered unexpected expenses like a medical bill or car repair. Or maybe you don’t want to front a large down payment for an item and would...