Skip to main content
_FB_2018-Icons-finalized-cleaned-up_new_FB_2018-Icons-finalized-cleaned-up_newGroup 9
Back
Scroll to top

Positive Pay Decision Exceptions Demo

Create exceptions within Positive Pay to determine which checks you will or won’t accept.


Smartphone
Congratulations! Now you know how to create exceptionsto determine which checks you will or won’t accept.
Login screen Login screen Login screen
Online Banking Dashboard Online Banking with menu open Online Banking with Services open in menu
Alerts screen
New account alert screen
New account alert screen
Step of

Step 1 Open the mobile app and log in.

When you enrolled in First Bank digital banking, you created a Login ID and Password. Enter that information in the corresponding boxes in the app and then tap the “Log In” button.

Step 2 Navigate to Positive Pay.

In the top left corner, tap on the “Menu” button, then on “Commercial” to see the dropdown and choose “Positive Pay.”

Step 3 Choose a check.

From the “Exceptions” tab, tap on the check you want to make a decision about.

Step 4 Decide to pay or return the check.

A copy of the front and back of your selected check will appear. If you want to pay the check, tap “Pay.” If you do not want to pay the check, tap “Return.” Once you’ve made your decision, tap “Next Exception.”

Step 5 Finalize your decisions.

When you are done making decisions on all your checks, tap “Submit Decisions.”


Featured Articles

Business Owners: Put Automation to Work for You

A year ago today, Ann was a totally different entrepreneur. Her title might have been Owner of Little Genius Tutoring, but her to-do list didn’t quite match. She was trying frantically to keep all her students and...

Best Small Business Bank in Wilmington, NC

If you’re looking for the best small business bank in Wilmington, NC, look to your local First Bank. Our business banking services are designed to meet the needs of businesses of all sizes by further increasing our small...

Banks That Offer Personal Loans

There are hundreds of banks that offer personal loans, but sometimes choosing a bank that is the right fit you can be difficult. That’s where First Bank comes in. At First Bank, we want to make finding a personal loan as...

Best Checking Accounts – Florence, SC

If you’re looking for the best checking accounts in Florence, SC, you have a lot of different options. At First Bank in South Carolina, we have two convenient locations in Florence that offer five personal checking account...

Find the Best Banks in Charlotte, N.C. | First Bank

The best banks in Charlotte, NC, provide you with convenient ATMs and many helpful banking options. Whether you live in or around the Queen City, you always have access to First Bank.* We provide the convenience and...

Get the Best Checking Accounts from First Bank in Wilmington, NC

If you are looking for some of the best checking accounts in Wilmington, NC, you are in the right place. With several convenient locations in Wilmington, each offering six types of checking accounts, it’s easy to see...

Small Business Loans for Women in South Carolina

First Bank in South Carolina is dedicated to helping women entrepreneurs get their businesses up and running. That is why we offer a variety of small business loans with competitive rates. According to the National...

Loan for New Roof – Aberdeen, NC

North Carolina experiences all kinds of weather throughout the year. What you may not know is that a lot of extreme North Carolina weather happens in and around the 6.2 square miles that make up the city of Aberdeen....

4 Questions to Ask When Searching for the Best Savings Account in Florence, SC

If you’re looking for the best savings account in Florence, SC—look no further than your local First Bank. Florence South Carolina, dubbed an All American City by the National Civic League is home to two great locations to...

Mortgage Basics 101

Understanding mortgages can be difficult, which is why we’ve put together some information to guide you through the mortgage basics. You don’t need an advanced degree in economics to understand the financing of your home....