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4 Questions to Ask Yourself as a Business Owner As a business owner, there are an endless number of questions you could be asking yourself to keep your business on the right path. Here are four questions that successful business owners consider when planning for the future: Am I setting SMART business goals? How can I invest in my staff? What are the strengths, weaknesses, opportunities, and threats of my business? What does growth look like for my business? Download our printable questionnaire to help you brainstorm ideas for your business as you read this article. 1. Am I setting SMART business goals? Every entrepreneur has aspirations for their business. That’s the easy part. Achieving those goals is where it gets tricky. Have you heard of the SMART acronym? Goals that are Specific, Measurable, Achievable, Relevant, and Timely ensure that you will be more successful in accomplishing them. Think of your SMART goals as the road map to your success. Giving yourself a specific and measurable direction will help to hold yourself accountable. Outlining achievable goals that are relevant to your business will ensure you are moving your business in the right direction, and having a set timeline will encourage you to stop dragging your feet and get moving! Set your own SMART goals Here is an example to get you started: Increase our total number of Instagram followers 15% by the end of the second quarter Social media is a powerful tool for your business. A growing social media community can correlate to a growing bottom line for your business. More followers could mean more potential customers and deepening relationships with current customers. Additionally, your business gains credibility and a competitive edge against other businesses in your industry. Specific Increase how many followers you have on Instagram by 15%. Clearly define the goal and what needs to be achieved clearly and concisely. Avoid broad statements. Measurable Increase in followers from 5,000 in the first quarter to 5,750 in the second quarter. Determine how the goal will be measured so you can track the progress. Establish specific metrics, either something quantitative, a numeric value that can be assigned; or qualitative, based on its overall quality. Achievable You already have someone on staff managing your social media and keeping up 8 min read

What Are Commercial Loan Interest Rates? Starting and running your own business takes hard work, time, and money. If you are an entrepreneur or a business leader in need of financial help, you are probably wondering about current commercial loan interest rates. Unfortunately, the answer isn’t cut and dry. Commercial loan interest rates vary depending on a variety of factors, such as: The amount of the loan The type of lending institution The type of business Market-based-factors Credit score Getting Some of the Best Commercial Loan Interest Rates Choosing a lender dedicated to helping businesses grow and succeed is an effective method to receive some of the best commercial loan interest rates. First Bank* has a history helping business owners manage their funds and grow their businesses. That is why we offer a variety of commercial loan** products with highly competitive interest rates. Our commercial loan offerings include: Mastercard Business Card with Rewards with low rates, no annual fee, and rewards. Loans that provide business owners with lump sums for long-term financing. Commercial mortgage products that can be customized to meet your needs. Lines of credit that provide business owners with the flexibility to access cash quickly. Construction loans for new construction, remodeling, expansion, and other building projects. Interest rates on each of our commercial loan products vary, but we will work with you to find a loan that meets the needs of your business and provide you with great interest rates. Getting the help you need is simple. Visit a First Bank branch near you to discuss your options for business loans. If you need a commercial loan but aren’t sure where to begin, our online Financial Education Center offers tips, tricks, and resources for business owners on staring, managing, and growing a business. *Member FDIC.Equal Housing Lender. NMLS #474504. **Loans subject to credit approval. ——— Sources: http://smallbusiness.chron.com/average-interest-rate-small-business-loans-15342.html http://www.investopedia.com/articles/investing/080713/how-banks-set-interest-rates-your-loans.asp https://localfirstbank.com/business/business-loans/ https://localfirstbank.com/locations 2 min read

Where to Get Payroll Services If you are wondering where to get payroll services, consider First Bank. With First Bank’s payroll services, you can: Reduce expenses associated with paper-based payment systems like printing and storing of checks. Manage risks by reducing check fraud losses. Submit transaction information directly through our online banking system. Handle direct deposits into employee accounts without having to write checks. Payroll Services from First Bank If you want to cut business costs and start saving money, switching to a payroll service is a great way to begin. Payroll services enable you to maintain control of your funds until you need them, all while eliminating the need to buy paper excess paper or to hire a bookkeeper. With First Bank, you don’t have to wonder where to get payroll services anymore. Our Payroll Direct Deposit service can be used to disburse funds such as:* Direct deposit of payroll Expense reimbursement Royalty payments Vendor payments Our electronic disbursement payments give you control of your funds until the moment you need them to cover disbursements. You can also reduce the time and expense or writing, processing, and reconciling checks when you provide information electronically. If your company uses payroll, pensions, expense reimbursements, annuities, dividends, interest, or royalties and has vendors interested in electronic payments—First Bank’s payroll solutions might be a great solution for your business. Visit a branch near you for a free small business financial consultation or more information. *Subject to credit approval. ——— Sources: Business News Daily: http://www.businessnewsdaily.com/7477-choosing-payroll-service.html Investopedia: http://www.investopedia.com/terms/d/disbursement.asp 2 min read

Wondering Where to Get Mobile Merchant Services? Wondering where to get mobile merchant services for your business? First Bank can help you with all of your business needs, including in-store and mobile merchant services such as payment processing, reporting, and check collection. Find your nearest First Bank location today to find out how doing business can get a whole lot easier. Mobile Credit Card Processing Services at First Bank The ability to accept and process credit and debit card transactions is essential to doing business in today’s market. With an estimated 176 million credit card users in the United States, it’s important to make sure that your business is able to accommodate your customers. By providing a selection of payment options for your customers, you can simplify your business operations and increase your revenue. First Bank’s merchant services can help your business accept several different payment options in-store and mobile, including credit cards, debit cards, electronic checks, gift cards, and more. Our credit card processing can: Reducing payment risks Creating purchasing mobility Expanding your customer base Improving revenue capture Types of Merchant Services Available Here are a variety of merchant services that First Bank offers: Payment Processing & Management These payment processing and management services provide a pricing advantage with equipment and software that allow business owners to process payments through point-of-sale terminals, Internet, wireless, mobile, and integrated solutions. This includes products such as: Credit Card Processing: In-Store & Mobile Reconciliation & Reporting Streamline your payment processing operations with a user-friendly, online management and reporting system. This includes: Comprehensive activity reports that allow access to all your business payment card transactions. User controls that help to create your own reports based on needed required information. The ability to respond online to chargebacks and retrievals, including exporting reports to Excel for further analysis. Reports for adjustment history, authorizations, and merchant statements when you need it. Check Collection With a two-step verification process, you can increase the profitability of your business by reducing liability, get protected against losses, and increase your sales by securely and quickly accepting checks through our verification and guarantee. Get Mobile Merchant Services Today at Your Nearest First Bank Since 1935, First Bank has been helping businesses succeed in an increasingly competitive market. Visit your nearest branch today and see what our friendly staff 2 min read

ACH Positive Pay If you are a business owner, you should spend your time worrying about growing a successful business, not worrying about fraudulent transactions. That’s where ACH Positive Pay comes in. What is ACH Positive Pay? We’re glad you asked. What is ACH Positive Pay? ACH Positive Pay helps guard your business against unauthorized electronic activity. ACH stands for Automated Clearing House, which is a network that processes electronic payments. There are multiple benefits to using ACH Positive pay, such as: Payments are credited to your account so you won’t need to take checks to the bank ACH processing typically comes with fewer errors than collecting and depositing paper checks You can automate attempts to collect bad checks, so you won’t have to deal with the same check twice ACH Positive Pay at First Bank First Bank provides ACH Positive Pay that allows business to collect payments from their customers, make payments to their vendors, and deposit payroll funds into their employees’ bank accounts. We can provide full ACH Positive Pay, which means any transaction that does not meet your requirements would require your approval. Or we will send you an email each time an ACH transaction posts to your account. ACH Positive Pay is very user-friendly. Instead of having to go online to approve a payment or transaction, the system will call your phone and all you have to do is enter an authorization code to approve the payment. You’ll no longer have to go to the post office to mail checks, which will save you time and money. If your company has experienced check fraud loss and wants to reduce exposure to fraudulent transactions, First Bank’s ACH Positive Pay could be a smart investment for your company. Visit Your Local First Bank Today To learn more about ACH Positive Pay or see a demo of how it works, visit a First Bank branch near you. ——— Sources: NACHA: https://www.nacha.org/news/what-ach-quick-facts-about-automated-clearing-house-ach-network 2 min read

Need Online Payroll Services Nearby? Trust Your Local First Bank Going green isn’t only good for the environment. If you’re a business owner, turning your business into an eco-friendly venture could help you save money and attract more customers. By cutting costs in certain areas, you can spend more money focusing on things like marketing and employee growth, or just make more of a profit. Customers also love to support green businesses, and it could help your reputation to show that you care about more than your own personal success. If you own a business and want to make it more environmentally friendly, switching to online payroll services is a good place to start. Eliminating paper checks and the need for a bookkeeper can help you cut down on paper costs and save a few trees in the process. If you are ready to make the switch, you may be looking for online payroll services near you. Look no further than First Bank. We offer a variety of online payroll services sure to meet the needs of you and your business. Reduce Your Business’ Carbon Footprint With Top Payroll Companies Near You End your search for online payroll services near you at First Bank. We offer a Payroll Direct Deposit service, as well as Everywhere Electronic Payments that enable you to cut costs and reduce your carbon footprint. With First Bank’s Payroll Direct Deposit services you won’t have to play your employees by check. You will be able to deposit pay directly into their checking or savings accounts. You can also use Direct Deposit to expense reimbursements, pension payments, dividends, and other disbursements. Everywhere Electronic Payments give control of your funds until the exact moment you need them. Electronic payments can also be used to disburse funds like direct deposit of payroll, expense reimbursement, royalty payments, or vendor payments. When you provide information electronically, you will reduce the time and expense of writing, processing, and reconciling checks. Lessen your impact on the environment by visiting a First Bank branch today. We have nearly 100 locations in North Carolina and South Carolina, making it easy to find online payroll services near you. ——— Sources: USA.gov: http://www.usa.gov/topics/environment-agriculture/going-green-tips.shtml 2 min read

Where to Get Mobile Payroll Solutions In today’s on-the-go world, you can do just about anything from a mobile phone, tablet or laptop. If you run a business in this tech-driven environment and have employees to pay, you might be wondering where to get mobile payroll solutions. First Bank has more than 100 locations in the Carolinas, but you don’t need to physically visit one to satisfy your payroll or banking needs. With free online and mobile banking for all of our business checking and savings accounts, First Bank is with you and your employees wherever you go. Mobile Banking Options First Bank provides customers with two easy ways to bank on the go. With a wireless web connection, just log into your account through our website to access your money 24 hours a day, making it easy to process your payroll during off-business hours. If you have an iPhone, iPod touch or Android device, just download our LocalFirstBank mobile app* and access your account with one touch of the screen. Mobile Payroll Benefits First Bank is the go-to place to get mobile payroll solutions. We offer a number of advantages associated with digital banking. By being able to make direct deposits from any location at any time, our business customers can: Cut Costs. Stop spending money on printed checks and postage and avoid fees associated with stop payments and reissues for lost or stolen checks. Improve timeliness. Nobody likes waiting for their paycheck and with our direct deposit service you can easily distribute checks to absent or off-site employees. Eliminate the time required to print, sign and mail checks. Reduce risk. Eliminate check fraud by eliminating checks altogether. Provide added convenience. Allow your employees to split their deposits between checking and savings accounts and reduce trips to the bank. Get Mobile Payroll Solutions with First Bank Learn more about why First Bank is where to get mobile payroll solutions and how you can even use payroll cards to make direct deposits to employees without bank accounts. *While First Bank does not charge for mobile banking, check with your mobile service provider for web access fees. iPhone®, and iPod Touch® are registered trademarks of Apple, Inc. Android™ is a trademark of Google Inc. ——— Sources: Investopedia: http://www.investopedia.com/terms/d/directdeposit.asp Investopedia: 2 min read

Credit Card Processing for Businesses If you are a business owner, you probably know that accepting multiple forms of payment (cash, debit, credit, and checks) is important. But you may not know just how essential credit card processing is to the success of your business. In the next few years, only 23 percent of all point-of-sale purchases are expected to be made with cash. That means a greater number of shoppers favor credit and debit cards over the traditional cash payment. Couple this statistic with the growing trend of mobile shopping, businesses have to innovate to acquire and maintain customers. Transitioning from cash-only to accepting other forms of payment may seem like a hassle, but with First Bank, it doesn’t have to be. Credit Card Processing from First Bank* First Bank offers payment processing and management services for businesses of all sizes. With First Bank, your business can accept credit cards, debit cards, electronic checks, and other forms of electronic payments. First Bank is partnered with Heartland, one of the nation’s largest providers of merchant card processing. With our services, you can: Improve revenue capture Expand your customer base Create purchase mobility Reduce payment risk Our payment processing and management solutions give you the ability to process payments through point-of-sale terminals, the Internet, and wireless and mobile applications. And we make it easy to keep track of your sales and payments with our web-based reporting service. Before you put a “cash only” sign on your front door, stop by your local First Bank to speak with one our experts about credit card processing. We’ll talk to you about your options and show you how our flexible and customizable payment processing solutions could work for your business. Sources: http://www.businessnewsdaily.com/4394-accepting-credit-cards.html 2 min read

Where to Get Physician Mortgage Loans If you’re a business-minded professional looking for a mortgage loan with a competitive rate, you’re in luck. First Bank is pleased to be the place to secure physician mortgage loans. We offer professional mortgage loans for physicians, dentists, optometrists, Pharm.D pharmacists, ophthalmologists, podiatrists, osteopathologists, and veterinarians. What is a Physician Mortgage Loan? Physician mortgage loans are home loans that are designed to meet the needs of physicians that are just starting out. New physicians typically graduate college with a substantial amount of debt, making it hard for them to qualify for loans. Physician mortgage loans are typically easier to qualify for because the lender takes into consideration the amount of money a physician will make once he or she graduates. Professional Mortgage Loans from First Bank First Bank offers professional mortgage loans for physicians looking to purchase a primary homes, details include: No mortgage insurance required No down payment required Prepay your loan under no penalty Seller contributions or gift funds of up to 3% of the purchase price may be used for closing costs Maximum of 100% loan-to-value for purchase of primary home For more information on physician mortgage loans, talk with with a First Bank mortgage loan officer. Physician Mortgage Loans — Apply Today First Bank offers two convenient ways for physicians to get mortgage loans. You can use our online application to apply for a loan. That means you don’t have to leave your own home to apply for a professional loan. Just gather your financial and property information and easily complete the application. Or visit one of our 100 plus locations throughout the Carolinas. Loans subject to credit approval. ———- Sources: NY Times: http://www.nytimes.com/2014/10/12/realestate/mortgages-for-physicians.html?_r=0 Investopedia: http://www.investopedia.com/terms/a/amortization.asp 2 min read

First Bank’s Mastercard Business Card with Rewards Business owners use credit cards to pay for most business expenses. It’s important to have a business credit card that enables you to get the most out of your money. Discover your credit card options at First Bank. 3 min read

Commercial Loan Payment Calculator Are you interested in obtaining a commercial mortgage? A commercial loan calculator* can help determine your monthly payments. This is important because purchasing a location for your business is significant and requires a lot of preparation. Calculating your monthly mortgage payments before applying is one way you can ready yourself to take out a commercial loan. Calculate Your Monthly Commercial Mortgage Payments Repayment structures are different for commercial mortgages than residential mortgages. Commercial mortgages typically have two components: the amortization and the balloon payment. The amortization or the term of the loan calculates your monthly payment. The balloon payment becomes due after a specified period of time, requiring the borrower to pay that amount in full, refinance, or sell the property. The commercial mortgage loan experts at First Bank are a great resource and can help you determine a monthly commercial mortgage payment (come by your local branch to speak with one today). You can also use our commercial loan calculator. This tool computes monthly principal and interest payments, and balloon repayments. All you have to do is enter information about your loan and click Calculate Your Results. What you will need to know: Loan amount – The total loan amount desired. Interest rate – The percentage you pay for the use of an amount of money for a specified period of time. Individual loan interest rates depend on a number of factors such as current typical rates, location, and financial records. Interest rates will be either fixed or adjustable. Fixed rates will not change over the term of the loan, allowing for predictable payments. Adjustable interest rates can adjust either up or down at defined intervals according to a market index, which may increase or decrease your payments accordingly. Term in number of years – The time limit within which the mortgage loan must be repaid. Commercial mortgage loans are offered in a variety of term lengths. Generally the longer the term, the smaller your minimum monthly payments will be. Amortization term in number of years – The number of payments over which your loan payment is calculated. If this is longer than the term, this will result in a balloon payment for the final payment. Click here to 3 min read

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Top Five Reasons to Offer Employees First@Work Did you know that 78% of Americans live paycheck to paycheck? And only 40% of Americans have sufficient savings to cover a financial emergency of $1000 or more? Imagine the stress that money issues like those might cause, and what that stress can do to employee productivity. According to a study by the American Institute of Stress of over 800,000 workers in over 300 companies, the number of employees calling in sick tripled in a four-year period and an estimated 1 million workers are absent every day due to stress. It doesn’t have to be that way. In order to help alleviate some of that stress, First Bank offers businesses a financial wellness program called First@Work. This program provides them with education and an exclusive suite of products, discounts, and unique services. The top 5 reasons you should offer your employees a First@Work account: It costs you nothing, and you can include it in your list of benefits for your employees. A Focus on Financial Wellness that includes: Online Courses: Free online courses empower employees with the knowledge they need to make smart financial choices. In-Person Seminars: Live workplace workshops inform and educate your team at your location. MyMoney tool: Free personal financial management tool helps employees manage their money in real time. It includes no hassle checking and savings accounts: Checking account with no monthly maintenance fee with a direct deposit1 No-hassle savings account when you set up a $10/month auto-transfer or maintain a minimum daily balance of $300 One overdraft fee waived annually* Digital banking and mobile banking app with check deposit World-Class Protection IDProtect® – Identity Theft Monitoring and Resolution service2 that includes: Credit file monitoring3 Up to $10,000 ID theft expense reimbursement4 And more! Cell phone protection4 Convenience More than 100 branch locations across the Carolinas No First Bank fees at out-of-network ATMs plus with our ATM fee rebates we will refund up to $15/month of fees charged by other ATM owners5 Free digital banking and free mobile app with check deposit and Zelle®6 Ready to Get Started? Sign up for a free consultation or visit your local First Bank branch! Avoid the $20 monthly maintenance fee by receiving a direct deposit of any amount during 4 min read

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