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Positive Pay Decision Exceptions Demo

Create exceptions within Positive Pay to determine which checks you will or won’t accept.

Smartphone

Login screen

Login screen

Login screen

Online Banking Dashboard

Online Banking with menu open

Online Banking with Services open in menu

Alerts screen

New account alert screen

New account alert screen

Pulsing Animation

Step of

Step 1 Open the mobile app and log in.

When you enrolled in First Bank digital banking, you created a Login ID and Password. Enter that information in the corresponding boxes in the app and then tap the “Log In” button.

Step 2 Navigate to Positive Pay.

In the top left corner, tap on the “Menu” button, then on “Commercial” to see the dropdown and choose “Positive Pay.”

Step 3 Choose a check.

From the “Exceptions” tab, tap on the check you want to make a decision about.

Step 4 Decide to pay or return the check.

A copy of the front and back of your selected check will appear. If you want to pay the check, tap “Pay.” If you do not want to pay the check, tap “Return.” Once you’ve made your decision, tap “Next Exception.”

Step 5 Finalize your decisions.

When you are done making decisions on all your checks, tap “Submit Decisions.”

Explore our guided tutorials

ACH Collection Request and collect funds to be transferred to your First Bank account Wires Domestic Send money domestically from your First Bank accounts. ACH Payment Learn how to make an ACH Payment from your First Bank account. Adding Online User Add a user to your online banking account. ACH Payroll Process payroll from your First Bank account and learn how to add new payees. Account Overview Business Learn how to see account and transaction details. Alerts Learn how to set up customized alerts for your accounts. Fraud Protection User Controls Set up user controls on your account to help prevent fraudulent transactions. ACH/Wire Add Recipient Learn how to add recipients to receive wires from your First Bank account. Mobile Check Deposit Deposit funds from checks into your account from anywhere. Fraud Protection Secure Access Code Add a new phone number to your account to receive your secure access code. Positive Pay Adding Checks Add checks to Positive Pay to prevent your business from accepting unauthorized checks. Business Bill Pay Pay your bills quickly and easily from our secure website.

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