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Assigning User Role Demo

Having user roles is a helpful way to delegate banking responsibilities to members of your team while maintaining control of your account. Learn how to assign user roles to individuals.

Step 1:
Log in to online banking.

When you enrolled in First Bank digital banking, you created a Login ID and Password. Enter that information in the corresponding screens and then click the “Log In” button. Next, you will be asked to enter your password, then click “Continue.”

First Bank homepage with login area highlighted. First Bank Online Banking password screen.

Step 2:
Navigate to User Roles.

From the menu on the left, click “Commercial” to see the dropdown and choose “User Roles.”

Online Banking screen showing where the Commercial option is in the nav. Online Banking screen showing where the User Roles option is in the nav.

Step 3:
Review User Roles.

Click on “User Role Templates” to see descriptions for each role.

Online Banking screen highlighting the User Role Templates dropdown. Online Banking screen showing the expanded User Role Templates.

Step 4:
Create a new User Role.

Click on “Create Role.” Name the new role, add a description if you like, then click “Ok.”

Online Banking screen highlighting the Create Role button. Online Banking screen highlighting the Role Name field. Online Banking screen highlighting the Description field and Ok button.

Step 5:
Modify transactions.

To set Approval Limits, click on the pencil icon next to the User Role name.

Online Banking screen highlighting the edit button for user roles.

Step 6:
Assign transaction approval limits.

Enter information for the maximum amounts and maximum counts to allow that user role.

Online Banking screen highlighting various Approval Limits fields for a specific user role.

Step 7:
Assign features.

Click on the “Features” tab and check any of the rights, transactions, custom features, ACH, generated transactions, and corporate access you want that user role to have.

Online Banking screen highlighting the Features tab. Online Banking screen highlighting the various features that can be enabled or disabled for a user role.

Step 8:
Assign User Roles accounts.

Click on the “Accounts” tab to review the accounts a User Role has access to.

To change access for a User Role to view, deposit, or withdraw from a particular account, click on the checkmark. Click “Save” to confirm your changes.

Online Banking screen highlighting the accounts tab. Online Banking screen highlighting the various features that can be enabled or disabled for each account. Online Banking screen highlighting the save button.

Explore our guided tutorials

Adding ACH Template Learn how to create a template to send ACH payments. Adding ACH/Wire Recipient Learn how to add recipients to receive wires from your First Bank account. Remote Deposit Capture Make fewer trips to the bank to deposit checks. International Wire Send money internationally from your First Bank account. Uploading NACHA Batch Learn how to upload NACHA files in batches to save time. Reviewing Scheduled Transactions See how to view your scheduled transactions and make changes. ACH Collection Request and collect funds to be transferred to your First Bank account. New User Add a new user to your First Bank account. Positive Pay Checks Protect your account from fraud with Positive Pay. Domestic Wire Send money domestically from your First Bank account. ACH Payment Learn how to make an ACH Payment from your First Bank account. Company Policy Create policies to help manage your First Bank account. Anytime Deposit for Android Users Learn how to make deposits from your Android device. Activity Center Explore the treasury capabilities within online banking. Positive Pay Void Check Stop a check from being processed. Positive Pay Search Check Find checks you've issued to verify their status. ACH Notices & Returns Learn what to do if your item is returned. Anytime Deposit for iOS Users Learn how to make deposits from your Apple device. ACH Payroll Process payroll from your First Bank account and learn how to add new payees. Remote Deposit Capture Scanner Get tips for installing or updating your scanner. Positive Pay Learn how to guard against unauthorized electronic activity. Anytime Deposit Learn how to make deposits from anywhere. Adding ACH/Wire Learn how to create a template to send ACH or wires.

Have questions or unsure where to start?

Contact your Treasury Services rep, or one of our support teams below, for help or to schedule personalized demos.

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