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Using Positive Pay for Checks

Automatically detect fraud with a tool that identifies unauthorized transactions before final payment, so you can feel secure about money coming out of your accounts.

Step 1:
Log in to online banking.

When you enrolled in First Bank digital banking, you created a Login ID and Password. Enter that information in the corresponding screens and then click the “Log In” button. Next, you will be asked to enter your password, then click “Continue.”

First Bank homepage with login area highlighted. First Bank Online Banking password screen.

Step 2:
Navigate to Commercial.

From the menu on the left, select “Commercial” and click on “Positive Pay Exceptions” from the dropdown.

First Bank online banking screen highlighting the Commercial menu option. First Bank online banking screen highlighting the

Step 3:
Submit issued check file.

To submit an issued check file so First Bank can check for fraud, click on the “Submit Issued Check File” tab.

Click “Choose File” to upload a file from your computer and make sure to select the appropriate File Mapping Type from the dropdown.

Click “Process File” to complete the transaction.

First Bank online banking screen highlighting the Submit Issued Check File tab. First Bank online banking screen showing the Submit Issued Check File screen. First Bank online banking screen showing the check file processing pop up. First Bank online banking screen showing the Submit Issued Check File screen with the processing log.

Step 4:
Add check.

Click on the “Add Check” tab.

Enter the check details including the amount and payee.

Click on the Account dropdown arrow and select the account from the dropdown list.

Next, click on the calendar icon and select the issue date.

Lastly, enter the check number and click “Add Check.”

First Bank online banking screen highlighting the First Bank online banking screen highlighting the Amount and Payee fields in the Add Check screen. First Bank online banking screen showing the account dropdown in the Add Check screen. First Bank online banking screen showing the expanded Issue Date selector. First Bank online banking screen highlighting the check number field.

Step 5:
Make exceptions.

Click on the “Exceptions” tab.

Click on the Accounts dropdown arrow and select the account from the dropdown list.

Click on the dropdown arrow in the Status box and select the desired status and then the transaction below you want to view.

Review the transaction details and click on “Pay” to let it be processed or “Return” to send it back.

To finalize the transaction, click “Submit Decisions.”

First Bank online banking screen highlighting the Exceptions tab. First Bank online banking screen showing the Accounts dropdown in the exceptions tab. First Bank online banking screen showing the Decision Needed area of the Exceptions screen. First Bank online banking screen highlighting the First Bank online banking screen highlighting the

Explore our guided tutorials

ACH Payment Learn how to make an ACH Payment from your First Bank account. ACH Notices & Returns Learn what to do if your item is returned. Remote Deposit Capture Make fewer trips to the bank to deposit checks. New User Add a new user to your First Bank account. International Wire Send money internationally from your First Bank account. Anytime Deposit for Android Users Learn how to make deposits from your Android device. Uploading NACHA Batch Learn how to upload NACHA files in batches to save time. Positive Pay Void Check Stop a check from being processed. Anytime Deposit for iOS Users Learn how to make deposits from your Apple device. Activity Center Explore the treasury capabilities within online banking. Adding ACH Template Learn how to create a template to send ACH payments. Reviewing Scheduled Transactions See how to view your scheduled transactions and make changes. Company Policy Create policies to help manage your First Bank account. Adding ACH/Wire Learn how to create a template to send ACH or wires. ACH Payroll Process payroll from your First Bank account and learn how to add new payees. ACH Collection Request and collect funds to be transferred to your First Bank account. Assigning User Role Create new user roles and assign them to individuals. Adding ACH/Wire Recipient Learn how to add recipients to receive wires from your First Bank account. Domestic Wire Send money domestically from your First Bank account. Positive Pay Search Check Find checks you've issued to verify their status. Positive Pay Learn how to guard against unauthorized electronic activity. Remote Deposit Capture Scanner Get tips for installing or updating your scanner. Anytime Deposit Learn how to make deposits from anywhere.

Have questions or unsure where to start?

Contact your Treasury Services rep, or one of our support teams below, for help or to schedule personalized demos.

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