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Updating & Installing a Scanner Demo
From troubleshooting to installing, learn how to get your scanning equipment up and running for Remote Deposit Capture.
Step 1:
Log in to online banking.
When you enrolled in First Bank digital banking, you created a Login ID and Password. Enter that information in the corresponding screens and then click the “Log In” button. Next, you will be asked to enter your password, then click “Continue.”
![First Bank homepage with login area highlighted.](https://localfirstbank.com/app/uploads/2024/02/tdemo_rdc_1.jpg?x45146)
![First Bank Online Banking password screen.](https://localfirstbank.com/app/uploads/2024/02/tdemo_rdc_2.jpg?x45146)
Step 2:
Navigate to Commercial.
From the menu on the left, select “Commercial” and click on “Remote Deposit” from the dropdown.
![First Bank online banking screen highlighting the Commercial nav item.](https://localfirstbank.com/app/uploads/2024/05/RDC_Scanner_2a.jpg?x45146)
![First Bank online banking screen highlighting the Remote Deposit nav item.](https://localfirstbank.com/app/uploads/2024/05/RDC_Scanner_2b.jpg?x45146)
Step 3:
Go to Scanner Installation.
In the bottom right box, click on “Scanner Installation.”
![First Bank online banking screen highlighting the Scanner Installation link.](https://localfirstbank.com/app/uploads/2024/05/RDC_Scanner_3.jpg?x45146)
Step 4:
Follow scanner instructions.
Perform steps 1-3 to ensure you scanner installation is ready to proceed.
For step 4, click into the box and select your scanner from the list, then click “Install.”
![First Bank online banking screen highlighting the Scanner selection dropdown field.](https://localfirstbank.com/app/uploads/2024/05/RDC_Scanner_4a.jpg?x45146)
![First Bank online banking screen showing the scanner selection dropdown expanded.](https://localfirstbank.com/app/uploads/2024/05/RDC_Scanner_4b.jpg?x45146)
![First Bank online banking screen highlighting the Install button.](https://localfirstbank.com/app/uploads/2024/05/RDC_Scanner_4c.jpg?x45146)
Step 5:
Launch the InstallShield Wizard.
The InstallShield Wizard will appear in a pop-up box on your screen. Click “Next.”
Then click the “I accept the terms of the license agreement” button and then click “Next” to begin the installation.
![First Bank online banking screen showing the scanner install wizard and highlighting the Next button.](https://localfirstbank.com/app/uploads/2024/05/RDC_Scanner_5.jpg?x45146)
![First Bank online banking screen showing the scanner install wizard agreement and highlighting the accept ratio button and next button.](https://localfirstbank.com/app/uploads/2024/05/RDC_Scanner_6.jpg?x45146)
Step 6:
Choose your setup type.
Select “Complete” for your setup type, then click “Next.”
![First Bank online banking screen showing the scanner install wizard and highlighting the Complete radio button and Next button.](https://localfirstbank.com/app/uploads/2024/05/RDC_Scanner_7.jpg?x45146)
Step 7:
Finalize your installation.
When the InstallShielfd Wizard is complete, click “Finish” and your scanner will be ready to use.
![First Bank online banking screen showing the scanner install wizard and highlighting the Finish button.](https://localfirstbank.com/app/uploads/2024/05/RDC_Scanner_8.jpg?x45146)
Have questions or unsure where to start?
Contact your Treasury Services rep, or one of our support teams below, for help or to schedule personalized demos.