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Updating & Installing a Scanner Demo

From troubleshooting to installing, learn how to get your scanning equipment up and running for Remote Deposit Capture.

Step 1:
Log in to online banking.

When you enrolled in First Bank digital banking, you created a Login ID and Password. Enter that information in the corresponding screens and then click the “Log In” button. Next, you will be asked to enter your password, then click “Continue.”

First Bank homepage with login area highlighted.

First Bank Online Banking password screen.

Step 2:
Navigate to Commercial.

From the menu on the left, select “Commercial” and click on “Remote Deposit” from the dropdown.

First Bank online banking screen highlighting the Commercial nav item.

First Bank online banking screen highlighting the Remote Deposit nav item.

Step 3:
Go to Scanner Installation.

In the bottom right box, click on “Scanner Installation.”

First Bank online banking screen highlighting the Scanner Installation link.

Step 4:
Follow scanner instructions.

Perform steps 1-3 to ensure you scanner installation is ready to proceed.

For step 4, click into the box and select your scanner from the list, then click “Install.”

First Bank online banking screen highlighting the Scanner selection dropdown field.

First Bank online banking screen showing the scanner selection dropdown expanded.

First Bank online banking screen highlighting the Install button.

Step 5:
Launch the InstallShield Wizard.

The InstallShield Wizard will appear in a pop-up box on your screen. Click “Next.”

Then click the “I accept the terms of the license agreement” button and then click “Next” to begin the installation.

First Bank online banking screen showing the scanner install wizard and highlighting the Next button.

First Bank online banking screen showing the scanner install wizard agreement and highlighting the accept ratio button and next button.

Step 6:
Choose your setup type.

Select “Complete” for your setup type, then click “Next.”

First Bank online banking screen showing the scanner install wizard and highlighting the Complete radio button and Next button.

Step 7:
Finalize your installation.

When the InstallShielfd Wizard is complete, click “Finish” and your scanner will be ready to use.

First Bank online banking screen showing the scanner install wizard and highlighting the Finish button.

Explore our guided tutorials

ACH Payroll Process payroll from your First Bank account and learn how to add new payees. Uploading NACHA Batch Learn how to upload NACHA files in batches to save time. Company Policy Create policies to help manage your First Bank account. Activity Center Explore the treasury capabilities within online banking. Anytime Deposit Learn how to make deposits from anywhere. Adding ACH Template Learn how to create a template to send ACH payments. New User Add a new user to your First Bank account. ACH Notices & Returns Learn what to do if your item is returned. International Wire Send money internationally from your First Bank account. Domestic Wire Send money domestically from your First Bank account. Anytime Deposit for iOS Users Learn how to make deposits from your Apple device. ACH Collection Request and collect funds to be transferred to your First Bank account. Anytime Deposit for Android Users Learn how to make deposits from your Android device. Positive Pay Void Check Stop a check from being processed. Reviewing Scheduled Transactions See how to view your scheduled transactions and make changes. Positive Pay Search Check Find checks you've issued to verify their status. Remote Deposit Capture Make fewer trips to the bank to deposit checks. Adding ACH/Wire Learn how to create a template to send ACH or wires. Positive Pay Learn how to guard against unauthorized electronic activity. Adding ACH/Wire Recipient Learn how to add recipients to receive wires from your First Bank account. ACH Payment Learn how to make an ACH Payment from your First Bank account. Positive Pay Checks Protect your account from fraud with Positive Pay. Assigning User Role Create new user roles and assign them to individuals.

Have questions or unsure where to start?

Contact your Treasury Services rep, or one of our support teams below, for help or to schedule personalized demos.

Treasury Services Team

TreasuryServices@LocalFirstBank.com

First Bank Support

1-866-435-7208 | Email >

Business owner holding a First Bank Payment Processing terminal accepting a credit card.

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