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Using Positive Pay for Checks

Automatically detect fraud with a tool that identifies unauthorized transactions before final payment, so you can feel secure about money coming out of your accounts.

Step 1:
Log in to online banking.

When you enrolled in First Bank digital banking, you created a Login ID and Password. Enter that information in the corresponding screens and then click the “Log In” button. Next, you will be asked to enter your password, then click “Continue.”

First Bank homepage with login area highlighted. First Bank Online Banking password screen.

Step 2:
Navigate to Commercial.

From the menu on the left, select “Commercial” and click on “Positive Pay Exceptions” from the dropdown.

First Bank online banking screen highlighting the Commercial menu option. First Bank online banking screen highlighting the

Step 3:
Submit issued check file.

To submit an issued check file so First Bank can check for fraud, click on the “Submit Issued Check File” tab.

Click “Choose File” to upload a file from your computer and make sure to select the appropriate File Mapping Type from the dropdown.

Click “Process File” to complete the transaction.

First Bank online banking screen highlighting the Submit Issued Check File tab. First Bank online banking screen showing the Submit Issued Check File screen. First Bank online banking screen showing the check file processing pop up. First Bank online banking screen showing the Submit Issued Check File screen with the processing log.

Step 4:
Add check.

Click on the “Add Check” tab.

Enter the check details including the amount and payee.

Click on the Account dropdown arrow and select the account from the dropdown list.

Next, click on the calendar icon and select the issue date.

Lastly, enter the check number and click “Add Check.”

First Bank online banking screen highlighting the First Bank online banking screen highlighting the Amount and Payee fields in the Add Check screen. First Bank online banking screen showing the account dropdown in the Add Check screen. First Bank online banking screen showing the expanded Issue Date selector. First Bank online banking screen highlighting the check number field.

Step 5:
Make exceptions.

Click on the “Exceptions” tab.

Click on the Accounts dropdown arrow and select the account from the dropdown list.

Click on the dropdown arrow in the Status box and select the desired status and then the transaction below you want to view.

Review the transaction details and click on “Pay” to let it be processed or “Return” to send it back.

To finalize the transaction, click “Submit Decisions.”

First Bank online banking screen highlighting the Exceptions tab. First Bank online banking screen showing the Accounts dropdown in the exceptions tab. First Bank online banking screen showing the Decision Needed area of the Exceptions screen. First Bank online banking screen highlighting the First Bank online banking screen highlighting the

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Have questions or unsure where to start?

Contact your Treasury Services rep, or one of our support teams below, for help or to schedule personalized demos.